Other

Maslyn, Timothy

Intanate, Vira

Nitidharmatut, Trysit

Vira Intanate

Timothy J Maslyn

Trysit Nitidharmatut

Timothy Maslyn

One disclosed system comprises a server; a receiver device with a receiver identifier; a dialer device with a dialer identifier; a dialer programmed to initiate a voice call, over a voice channel, with the receiver device using the receiver identifier; a database; and a data channel connecting the dialer device, the receiver device, and the server. The database stores interaction data in association with both the receiver identifier and the dialer identifier. The system is programmed to: obtain a voice sample from the voice call; process the voice sample to obtain a search cue; obtain one or more interaction data from the database using the search cue; obtain a response data from the one or more interaction data; and surface, during the voice call, the response data to one of the dialer device and the receiver device.

Simultaneous voice and data content driven commercial data platform

One disclosed system includes dialer device with a dialer identifier that initiates a call with a receiver device with a receiver identifier over a voice channel. A database stores: interaction data in association with both the receiver identifier and the dialer identifier; a content quality metric in association with the interaction data; and a network topology in which the receiver identifier and the dialer identifier are associated with nodes and are connected by an edge. A server is programmed to: update, based on the content quality metric and the network topology, a rankings associated with the receiver identifier and the dialer identifier; and one of: surface the ranking associated with the dialer identifier and the ranking associated with the receiver identifier to an external searching agent using an external data channel and without using any voice channel; or rank the dialer identifier for an internal searching agent using the ranking.

Methods and systems are disclosed that facilitate a commercial data platform that enhances the interaction between a dialer and receiver during a voice call by simultaneously delivering and tracking data content that promotes ongoing commerce and interactions between these parties. One such system includes first and second interaction managers on a dialer device and a receiver device that transmit first and second sets of interaction data to a database during a call. A server obtains receiver content data from the database using the receiver identifier, transmits the receiver content data to the dialer device, obtains dialer content data from the database using the dialer identifier, transmits the dialer content data to the receiver device, and stores data from both the first set of ID and the second set of ID in the database in association with both the receiver identifier and the dialer identifier.

Growing community of inventors

Samutprakarn, Thailand

Vira Intanate