Uber Technologies, Inc.

Vincent Yates

Marc Christopher Pottier

Feng Zhao

Russell Dicker

Lei Zhao

Thomas Fallows

Michael Reckhow

Qinming Fang

Marc Pottier

A network computer system can implement a hierarchical selection process to fulfill the scheduled transport request. The hierarchical selection process can include a first selection process and a second selection process. The first selection process can include assigning a transport provider to fulfill the scheduled transport request. Additionally, the first selection process can include disassociating the transport provider with the scheduled transport request upon determining that the transport provider is unable to fulfill the scheduled transport request at the scheduled time. The second selection process can be implemented at a specified time prior to the scheduled time and can include selecting a backup transport provider.

Hierarchical selection process

In some locations, such as airports, drivers that provide passenger transport must wait a significant distance away from the pickup location. To reduce the delay between a passenger requesting a ride and being picked up, drivers are pre-dispatched before being assigned to specific passengers. The demand for a future time period is predicted and the number of drivers that should be pre-dispatched to meet that demand is estimated. The estimated number of drivers is sent pre-dispatch instruction indicating they should leave the waiting area and head towards the pickup location.

Pre-selection drivers in a passenger transport system

Pre-selection of drivers in a passenger transport system

A network system can communicate with a user device and receive a set of request data for a scheduled request at a scheduled date and a scheduled time. The set of request data indicates a start location and a destination location for the scheduled request. The network system can record the scheduled request in a scheduling log, and implement a hierarchical selection process to fulfill the scheduled request.

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Vincent Yates