Citrix Systems, Inc.

Vikramjeet Singh Sandhu

Mukesh Garg

Joseph Nord

Mudit Mehrotra

Vivek Koni Raghuveer

Vinay George Roy

Leo C Singleton, Iv

Vipin Borkar

Kenneth Bell

Himanshu Agarwal

Neha Joshi

Rishabh Agarwal

Guna Sekhar Pera

Balasubramanian Swaminathan

Sharanabasappa Harsoor

Abhinav Muralidhar Kulkarni

Aditya Ranjan

A server computer system configured to proactively predict a session failure of a virtual service is provided. The server computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to receive one or more feature values associated with the virtual service. The processor can then evaluate a likelihood of session failure of the virtual service, such as a session launch failure, unresponsive state, or persistent session failure, in a future time interval based on the received feature values. The processor can then determine that the likelihood of session failure satisfies a classification test indicating the session failure is likely. Responsive to the determination, the processor can then execute a corrective operation, such as to end a user session, disable the virtual service, restart the virtual service, or render a user notification.

System and method to predict session failure in virtual applications and desktops deployment

A computer system configured to identify errors in a session launch initiated by a client application is provided. The computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to receive one or more events from one or more applications or devices involved in the session launch, wherein an event of the one or more events comprises information from an application or device call (e.g., an application programming interface (API) call) communicated during the session launch, the information comprising destination information; build a primary Directed Acyclic Graph (DAG) based on the information from the API call; determine an error identifier based on the primary DAG; retrieve a troubleshooting recommendation from a library based on the error identifier; and send the troubleshooting recommendation to the client application.

System and methods to detect faulty components during session launch

Systems and methods for scoring audio/video (A/V) sessions may include a first client which identifies an A/V signal for a session of an A/V application between the first client and a second client, and metrics of a network path between the first client and the second client. The first client may determine a first score for the A/V signal by applying one or more features corresponding to the A/V signal to a model trained to generate the first score. The client may generate a session score for the session based on the first score and the metrics of the network path.

Systems and methods for scoring audio or video sessions

Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.

System and method to correlate end user experience with location

A method may include running virtual sessions on a virtualization server for a plurality of client devices associated with respective users, with the virtual sessions being responsive to traffic from the client devices. The method may further include generating baseline traffic patterns for the users based upon the traffic from respective client devices during the virtual sessions, monitoring traffic during a new virtual session for a given client device and detecting an anomaly therein relative to at least one of the baseline traffic patterns, and generating an anomaly alert based upon detecting the anomaly.

Computer system providing anomaly detection within a virtual computing sessions and related methods

Systems and methods for detecting and thwarting attacks on a computing system. The methods comprise: collecting timestamped data from different software products comprising a unified end point management product, an SBC/ADV product, an application delivery controller product, a content collaboration product, and/or a software defined WAN product; analyzing the collected timestamped data to determine if an observed user behavior matches a learned normal user behavior of an authorized user associated with a user account; determining a risk classification level associated with a credential used by a user to log into the user account, when the observed user behavior does not match the learned normal user behavior of the authorized user; and causing at least one security related action to be performed when the risk classification level is greater than a threshold level or the risk classification level is one of a top N highest risk classification levels.

Systems and methods for detecting and thwarting attacks on an IT environment

The present invention is directed towards systems and methods of streaming an application from a remote location to a local machine system, and using local machine system resources in executing that application. In various embodiments, services needed by a streamed application may be started with high local system privileges in their own isolation environment. These service may be started, stopped, and otherwise managed by a Service Control Manager. In order for an application to both access services that operate at high local system privileges and the network so that it can access remotely stored, streaming, information; a streaming application may rely on privileges of the user when accessing network information rather than the higher privileges of the services running in isolation.

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Bengaluru, India

Vikramjeet Singh Sandhu