Alcatel Lucent

Lucent Technologies Inc.

Vail Systems, Inc.

Nokia Technologies Oy

Vijay Kumar Gurbani

Reinhard P Klemm

Tin Kam Ho

Ajay K Jain

Alec Brusilovsky

Debra Lee Cook

Yu Zhou

Vladimir Y Kolesnikov

Edward Grinshpun

Sameerkumar V Sharma

Douglas William Varney

Richard Baxter Hull

David Faucher

Bharat Kumar

Gang Zhou

Warren A Montgomery

Bopsi Chandramouli

Maarten Wegdam

Thomas B Reddington

Suhasini Sabnis

Nikhita Sharma

Jordan Hosier

Victoria Hiering

Neil Milstead

Luis Nieto

Aniruddha Gokhale

A system and method for identifying a speaker based on dual calculation of voiceprint match scores, using machine learned voiceprint sets and machine learned hashing models to reduce a voiceprint set, normalizing the joint scores, and performing user identification. The system and method include, among other things, a novel normalization technique designed for multitarget detection that considers scores between all enrolled negative list (NL) utterances and the normalization cohort as a single distribution. The system and method include machine learned hashing models to efficiently find a small subset of utterances from enrolled NL utterances and the normalization cohort that are most similar to the test utterance, so that the number of similarity score computations can be significantly reduced in identifying the speaker.

System and method using machine learned voiceprint sets for efficient determination of voice membership using enhanced score normalization and locality sensitive hashing

A system and method for detecting and resolving mis-transcriptions in a transcript generated by an automatic speech recognition system when transcribing spoken words. The system and method receive a machine language generated transcript of a speech signal by at least one of a first machine learning system and a second machine learning system, and analyze the machine language generated transcript to find a region of low confidence indicative of a mis-transcription and predict an improvement to the region of low confidence indicative of the mis-transcription. The system and method select a replacement word for the mis-transcription based on the predicted improvement to the region of low confidence and replace the mis-transcription by the replacement word to generate a corrected transcript.

System and method for disambiguation and error resolution in call transcripts

Various embodiments relate to a system and method for performing programmable native analytics on a 5G mobile network, the system comprising a plurality of programmable native analytics agents configured to produce data digests by reducing, aggregating and binning source data, and a central analytics engine configured to collect the data digests from each of the plurality of programmable native analytics agents wherein the central analytics engine includes a plurality of enginelets which are configured to perform analytics on the data digests received by the central analytics engine.

System and method for programmable native analytics in 5G mobile networks

A system for providing cost effective, secure key exchange from at least one first device to at least one second device through at least one proxy server is provided. The system includes a first key exchange message from the at least one first device to the at least one second device via the at least one proxy server. A second key exchange message from the at least one second device to the at least one first device via a media stream of the Internet is required to complete the computation of the session key. A method of securing a communication system is also set forth. The method includes the steps of providing a routing device for identifying a subscriber, and providing a master key exchange session, the master key exchange session including a key k to find a subscriber and a nonce r to answer a query to the subscriber, wherein the master key exchange session includes both the key k and the nonce r.

Efficient key management system and method

A method and apparatus are provided to allow a user of a communications device to utilize one-time password generators for two-way authentication of users and servers, i.e., proving to users that servers are genuine and proving to servers that users are genuine. The present invention removes the need for a user to have a separate physical device, e.g., token, per company or service, reduces the cost burden on the companies and allows for two-way authentication via multiple access methods, e.g., telephone, web interfaces, automatic teller machines (ATMs), etc. Also, the present invention may be utilized in consumer and enterprise applications.

Method and apparatus for generating one-time passwords

Structures and methods are disclosed for selectively capturing ('peeling') and replicating ('cloning') OTP tokens from one device to another while maintaining OTP state. Embodiments described herein provide for sending, from a first device to a second device, state information including for example, a key, a current OTP sequence value and a time to expiry value corresponding to selected tokens to be cloned. The second device thereafter uses the state information to generate OTP sequences corresponding to the selected tokens in time-synchronization with corresponding authentication entities. Additionally, embodiments described herein provide for restoring the OTP sequence corresponding to the selected tokens on the first device following a loss of synchronization of the selected tokens on the first device.

Methods for selectively capturing and replicating one-time password generator functionality from device to device

A customer relationship management system is disclosed for matching a given work item with an agent. The system includes a database to hold customer information, agent information, and system information, and a network contact center server operative to receive the given work item from the customer and route it to the agent based at least in part on the information in the database. The network contact center server is configured to control the conduction of an automated web dialogue with the customer via a separate web server and is further configured to control the conduction of an automated voice dialogue with the customer via an interactive voice response system. The automated web dialogue and the automated voice dialogue are thereby both conductable under the control of the network contact center server.

Customer relationship management system with network contact center server configured to control automated web and voice dialogues

The instant presence system authoritatively determines the present communication location of a subscriber, who may be at any of a number of possible locations. When the subscriber changes their location, they can use a subscriber communication device that is operational at their new location to update their point of presence on the telephone communication network. The instant presence system enables the communication network to complete a communication connection from a calling party to the called party with certainty. The calling party therefore can reach the called party with certainty by simply dialing a single listed directory number associated with the called party, relying on the instant presence system to complete the call connection to the called party, regardless of the present location of the called party.

Instant presence system for a guaranteed call connection

PSTN Internet Notification (PIN) services that can be provided as part of interconnecting IP and Public Switched Telephone Network (PSTN) systems with the intent of converging existing and creating new hybrid PSTN and IP services. PSTN Events Notification, based on well-defined PIN protocols, will promote interoperability of both the networks and systems built by different vendors.

PSTN-internet notification services

A method for storing caller identification information as a log of answered and unanswered telephone calls at a central server. This call log server is accessible by the internet, so if a subscriber is traveling, he or she is still able to access and read a list of answered and unanswered calls to the subscriber's home station. Internet devices such as browsers that are internet telephony capable may return a call from the call log list using a point and click sequence. The call log may be processed from natural chronological order into a personal priority order such as: family, professional and everything else. This call log may also be forwarded via e-mail to the subscriber. Such e-mail forwarding may be either contemporaneously with call logging or periodically.

Telephone caller identification log with internet access

Growing community of inventors

Lisle, IL, United States of America

Vijay Kumar Gurbani