International Business Machines Corporation

Vijay Kumar Aggarwal

Lorin Ullmann

Christopher Andrew Peters

John Patrick Whitfield

Craig M Lawton

Puthukode G Ramachandran

Adam Reudeau Holley

Scott Stephen Dickerson

Chakkalamattam Jos Paul

P G Ramachandran

Edward D Whitehead

Clifford A Pickover

David B Kumhyr

Lorraine M Herger

Matthew A McCarthy

David Werner Bachmann

Raymond Paul Pekowski

Neil Allen Taylor

Uzi Hardoon

Andrew Neil Trossman

Arnaud Airy Mathieu

Systems and methods provide at least one software application to users from a software monitor computer server. The software application requires a license grant for use. The software monitor computer server tracks usage of the software application to develop historical use patterns. The software monitor computer server also receives calendar input from electronic calendars of the users and analyzing the calendar input to identify future calendared uses of the software application. This allows the software monitor computer server to predict the future license grant needs of the software application based on the historical use patterns and the future calendared uses of the software application. The software monitor computer server also provides substitute software applications to the users when an insufficient number of license grants are available to meet the future calendared uses of the software application.

System and method for software allocation based on forecasts and calendars

Near clones for a set of targeted computing systems are provided by determining a highest common denominator set of components among the computing systems, producing a pseudo-clone configuration definition, and realizing one or more pseudo-clone computing systems as partially configured backups for the targeted computing systems. Upon a planned failover, actual failure, or quarantine action on a targeted computing system, a difference configuration is determined to complete the provisioning of the pseudo-clone system to serve as a replacement system for the failed or quarantined system. Failure predictions can be used to implement the pseudo-clone just prior to an expected first failure of any of the targeted systems. The system can also interface to an on-demand provisioning management system to effect automated workflows to realize pseudo-clones and replacement systems automatically, as needed.

Creation of highly available pseudo-clone standby servers for rapid failover provisioning

An approach is provided in a service desk detects a current computer resource outage and identifies applications corresponding to the computer resource outage. The service desk uses historical service request entries to match the identified applications to users previously inquiring about the applications and, in turn, sends notifications to the users regarding the computer resource outage.

Alerting service desk users of business services outages

An approach receives a request from a user, typically a change implementer, on a computer system. The request includes a user identifier and a requested action. A current timestamp corresponding to a computer system clock is retrieved. Scheduled changes are retrieved from a data store accessible by the processor. The current timestamp is compared to the scheduled change periods. The requested action is allowed if the comparison reveals that the current timestamp is within one of the retrieved scheduled changes, and the requested action is denied if the comparison reveals that the current timestamp is outside of the retrieved scheduled change periods.

Taking configuration management data and change business process data into account with regard to authorization and authentication rules

An information technology services management product is provided with a change management component that identifies conflicts based on a wide range of information. When a change on a configuration item is scheduled, the change management component identifies, for example, affected business applications, affected service level agreements, resource availability, change schedule, workflow, resource dependencies, and the like. The change management component warns the user if a conflict is found. The user does not have to consult multiple sources of information and make a manual determination concerning conflicts. The change management component may also suggest a best time to schedule a change request based on the information available. The change management component provides a constrained interface such that the user cannot schedule a change request that violates any of the above requirements. The change management component also applies these requirements when changing an already scheduled change request.

Method and system to identify conflicts in scheduling data center changes to assets utilizing task type plugin with conflict detection logic corresponding to the change request

A system for establishing and maintaining inventories of computing environment assets comprising one or more custom collector interfaces that detect movement of assets from one environment to another, and an inventory scanner which modifies inventories for each environment based on monitored asset movements. The present invention is of especial benefit to autonomic and on-demand computing architectures.

Identification of discrepancies in actual and expected inventories in computing environment having multiple provisioning orchestration server pool boundaries

A load balancing method incorporates temporarily inactive machines as part of the resources capable of executing tasks during heavy process requests periods to alleviate some of the processing load on other computing resources. This method determines which computing resources are available and prioritizes these resources for access by the load balancing process. A snap shot of the resource configuration and made secured along with all data on this system such that no contamination occurs between resident data on that machine and any data placed on that machine as put of the load balancing activities. After a predetermined period of time or a predetermined event, the availability of the temporary resources for load balancing activities ends. At this point, the original configuration and data is restored to the computing resource such that no trace of use of the resource in load balancing activities is detected to the user.

Method and system for load balancing of computing resources

A computer implemented method, apparatus, and computer usable program product for processing tasks. A set of one or more tasks is presented on a user interface, wherein the set of tasks are part of a process. A set of one or more policies are associated. Each respective policy is associated with one or more of the set of tasks in which at least one of the tasks in the set of tasks is associated with a policy restricting modification of the task. The set of tasks and set of policies are sent to a flow engine, wherein the flow engine enforces performance of the set of tasks according to the set of policies.

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Austin, TX, United States of America

Vijay Kumar Aggarwal