Amazon Technologies, Inc.

Venkatesh Kancharla

Sumedha Arvind Kshirsagar

Christopher Geiger Parker

Gregory Michael Hart

Christo Frank Devaraj

James Alexander Stanton

Aaron Takayanagi Barnet

Aparna Nandyal

Arun Rajendran

Someshwaran Elangovan

Satishkumar Kothandapani Shanmugasundaram

King Lung Chiu

Saibaba Telukunta

Prasad Ramani Mahadevan

Sridhar Sampath

Sai Vinayak

Aravind Santhanam

Deepa Subramanian Iyer

Vijay Kumbakonam Ramdas

Sathiya Vedamurthi Mookiah

Systems and methods for sender profile and/or recipient profile disambiguation and/or confirmation are disclosed. In instances where a sender profile is not indicated by a user sending a communication from a communal device, heuristic data may be utilized to infer the sender profile. Similar heuristic data may also be used when selection of the sender profile is associated with a low confidence level. Heuristic data may also be used to infer the recipient profile when the user does not indicate the recipient profile or when selection of the recipient profile is associated with a low confidence. Various confirmations may result from the sender and recipient profile disambiguation.

Sender and recipient disambiguation

Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.

Contact resolution for communications systems

Systems, methods, and computer-readable media are disclosed for pre-rendering content in one or more secondary content buffers to reduce the amount of time required to display the pre-rendered content on a device. The pre-rendered content may be associated with a high probability of being accessed subsequent to content currently being displayed on the device, and may be identified based on the currently displayed content and/or historical device usage data.

Predictive pre-rendering of content and updating of pre-rendered content prior to display

Communications-capable devices and agents can each register with a single address of record (AOR), or other such identifier. Various AORs or virtual AORs (VAORs) can then be mapped together whereby a device can be associated with multiple groupings, such as for households where devices may be shared amongst two or more users. The ability to maintain mappings between the AORs/VAORs enables the devices to be associated with multiple groupings while only registering with a single AOR, and simplifies the call routing logic as call connection requests only need to specify a single AOR/VAOR to reach a particular user or grouping of users via the corresponding registered devices.

Managing connection requests for multiple devices

Messaging account disambiguation

Communications-capable devices and agents can each register with a single address of record (AOR), or other such identifier. Various AORs or virtual AORs (VAORs) can then be mapped together whereby a device can be associated with multiple groupings, such as for households where devices may be shared amongst two or more users. The ability to maintain mappings between the AORs/VAORs enables the devices to be associated with multiple groupings while only registering with a single AOR, and simplifies the call routing logic as call connection requests only need to specify a single AOR/VAOR to reach a particular user or grouping of users via the corresponding registered devices. Depending upon the mapping complexity, at least some of the AORs can be function as VAORs for purposes of group mapping.

Utilizing virtual user records for device management

This disclosure relates to systems and methods for generating test cases. In one embodiment, a method is provided that may include identifying, by a computer including one or more processors, a first test event associated with a first user interaction with a first test device. The first user interaction may include interaction with a first display displaying a plurality of applications on the first test device. The method may also include determining, by the computer, at least one first view in which the first test event occurs. Furthermore, the method may include determining, based at least in part on the first test event, a first state of the first test device. Additionally, the method may include storing information about the first test event, the at least one first view, and the first state of the first test device in a first test case.

Systems and methods for generating test cases

Described herein are systems, computer readable mediums, and methods for enabling new policies for media devices to be registered and provided to one or more administrative devices. In one implementation, the media device receives conflicting requests for implementing a designated policy. To resolve the conflict, the media device may use conflict resolution data that is registered upon installation of an application.

Registering and controlling policies of applications

Embodiments of methods, systems, and storage medium associated with providing diagnostic information are disclosed herein. In one instance, the method may include applying a pattern to a log line included in a log file accessible by the computing device, to determine whether there is a match between the log line and the pattern. The pattern may be one of a plurality of patterns included in a collection of previously accumulated diagnostic information including one or more relationship descriptions between the pattern and other ones of the plurality of patterns. The method may further include generating and storing one or more additional relationship descriptions in response to determination of a match for the pattern. The additional relationship descriptions may indicate connections between the matched pattern and at least some other patterns included in the diagnostic information. Other embodiments may be described and/or claimed.

Growing community of inventors

Chennai, India

Venkatesh Kancharla