Servicenow, Inc.

Venkata Satya Sai Rama Murthy Manda

Prabodh Saha

Peng Wang

Manojkumar Haridas Shende

A computing system may run a recurring task, which may use resources, such as logic resources and time, to operate on and/or with a set of data. Accordingly, the frequency at which the recurring task is executed may limit the performance and/or efficiency of the computing system. As such, a scheduler routine may, based on configuration information associated with the recurring task and/or the set of data, schedule the recurring task with a periodicity that may improve the performance and/or efficiency of the computing system.

Periodic task execution in an automated context

A system can include a processor configured to generate a query for a workflow results table, the query including query criteria to include records not having an associated child in the workflow results table and having a value indicating an unsuccessful status. The processor can be further configured to execute the query against the workflow results table to identify at least one activity record having a value indicating an unsuccessful status for the execution of at least one respective workflow activity. The processor can be further configured to generate a graph of workflow activity records between the at least one activity record and a root workflow activity record using context information associated with the workflow activity records. The processor can be further configured to determine an automated remedial action based on the graph of workflow activity records and to execute the remedial action.

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Bellevue, WA, United States of America

Venkata Satya Sai Rama Murthy Manda