Servicenow, Inc.

Varun Tayal

Shouvik Goswami

Harshvardhan Prasad

Jebakumar Mathuram Santhosm Swvigaradoss

Bharath Padaki

James Robert Edmonds

Anurag Vesangi

Akshay Kumar Vyasabhattu

Jeremy Hess

Navakanth Reddy Gandavarapu

An embodiment may involve persistent storage containing an ordered set of queries that are respectively associated with textual prompts, visibility indicators, definitions of answer formats, and zero or more dependencies on other queries in the ordered set of queries. One or more processors may be configured to iterate through the ordered set of queries, and for a query therein: retrieve the query; determine that the query has a dependency on a previous query; modify a textual prompt of the query, a visibility indicator of the query, or a definition of an answer format of the query; determine that the visibility indicator specifies that the query is visible; provide, by way of a conversational interface, the textual prompt; receive, by way of the conversational interface, an input in response to the textual prompt; verify that the input matches the definition of the answer format; and store the input.

Generating conversational interfaces based on metadata

A domain separated service catalog may include global catalog items and domain-specific catalog items. Global catalog items may be accessible to all users of a catalog. Catalog item data for global catalog items may be stored in a catalog item data table. Domain separated catalog items may only be accessible within the domain with which they are associated. Catalog item data for domain separated catalog items may also be stored in the catalog item data table. When a user associated with a domain opens the service catalog, data for catalog items may be retrieved from the catalog item data table. The catalog may then be populated with the global catalog items and the domain specific catalog items.

Systems and method for domain separation of service catalog

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Hyderabad Telangana, India

Varun Tayal