Ca, Inc.

Vamshi Shekhar Chandramukhi

Ramanjaneyulu Malisetti

According to one embodiment of the present disclosure, a method of collecting and reporting exceptions associated with information technology services includes receiving exceptions associated with a service, including receiving exceptions associated with an infrastructure and exceptions associated with an application; formatting the exceptions into an exceptions list; correlating at least one of the exceptions associated with the infrastructure and at least one of the exceptions associated with the application to identify a service error condition; and storing the exceptions list and an identifier of the service error condition for presentation to a client associated with the service.

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Hyderabad Telangana, India

Vamshi Shekhar Chandramukhi