Motorola Corporation

Motorola Solutions, Inc.

Uday C Sagi

Dwight Randall Smith

Jeffrey David Couts

Linda M Trine

Steven E Trine

Peter C Peddie

Anand B Alen

The present invention is a data network system () and method for responding to a communication message with a canned reply by a target user of a target client device (one of-). The data network system comprises a messaging server () and a messaging proxy () coupled to the messaging server. Initially, the target client device or, more particularly, the target user, configures one or more canned replies for the system. The messaging proxy then receives () a communication message from an originating client device (another one of-) and retrieves () configuration data of the target client device. Next, the messaging proxy determines () whether the target client device is available for interactive communication with the originating client device based on the configuration data. If the target client device is available for interactive communication with the originating client device, then the messaging proxy routes () the communication message to the target client device. Otherwise, if the target client device is not available for interactive communication with the originating client device, then the system withholds () the communication message from the target client device and sends () the canned reply to the originating client device.

System and method for responding to a communication message with a canned reply

The invention is a data network system () and method for forwarding a communication message intended for one device to another device. A target user of a target device (one of-) configures configuration data of the target device for the system. The configuration information includes one or more forwarding lists in which each forwarding list identifies at least one next device (another one of-). The system then receives () a communication message from an originating device (yet another one of-) and retrieves () configuration data of the target device. Next, the system determines () whether the target device is available for interactive communication with the originating device based on the configuration data. If the target device is available for interactive communication with the originating device, then the system routes () the communication message to the target device. On the other hand, if the target device is unavailable for interactive communication with the originating device, then the system forwards () the communication message to a particular next device identified by the forwarding list.

System and method for automatically forwarding a communication message

In accordance with the preferred embodiments of the present invention, a method and a communication network for routing a real-time communication message based on a subscriber profile in a communication system. The communication system provides real-time communication service to a plurality of subscribers such that a first subscriber is in communication with a second subscriber. The communication network () receives a real-time communication message from the first subscriber. The communication network () also retrieves a subscriber profile associated with the second subscriber. In particular, the subscriber profile includes operating information associated with a wireless device (and/or) operated by the second subscriber. Based on the subscriber profile, the communication network () arranges the message for transmission to the second subscriber. Accordingly, the communication network () transmits the arranged message to the second subscriber.

Method and communication network for routing a real-time communication message based on a subscriber profile

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Fort Worth, TX, United States of America

Uday C Sagi