Salesforce Com, Inc.

Tyler Ziemann

Susan S Levine

James Hang

Neeraj Ahuja

Atul Singh

Harish Peri

Evan Michael Moses

Gene Rivera

Ceren Sakizli

Charandeep S Tatlah

Zhou Zhou

Geri Rebstock

The technology disclosed relates to enhancing trust for person-related data sources by tracking person-related sources using trust objects that hold trust metadata. In particular, it relates to generating trust-enhanced data by appending trust metadata to social media content and other business-to-business entities, and further using the trust-enhanced data to develop social engagement models based on customer preferences. The trust metadata described includes names, interface categories and origins of the person-related data sources along with customer engagement preferences and connection types.

System and method for enhancing trust for person-related data sources

Disclosed are systems, apparatus, methods and computer-readable media for updating information stored in a database system over a network. In some implementations, first contact data is retrieved from a first virtual portion of a database system, where the first contact data provides first contact information associated with at least one entity. In some instances, the first contact data is compared with second contact data, where the second contact data provides second contact information associated with the at least one entity. In some instances, at least some of the second contact information is retrieved from a social networking system. In various implementations, at least one difference between the first contact data and the second contact data is identified, where the at least one difference is capable of being presented in a user interface displayed at a computer system. In some instances, a selection identifying contact data to store is received.

Systems and methods for creating a rich social media profile

In accordance with embodiments, there are provided mechanisms and methods for synchronizing data in a database network system. These mechanisms and methods for synchronizing data in database network system can enable embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization. The ability of embodiments to provide users a synchronization button on a UI or synchronization field through an API for specifying data for synchronization can enable users to easily and efficiently change and update data in a database system.

Methods and systems for synchronizing data in a multi-tenant database environment

In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field.

Customizing standard formula fields in a multi-tenant database system environment

Disclosed are systems, apparatus, and methods for updating and visualizing information stored in a database system. In various implementations, a request to search contact data is received, where the contact data provides contact information associated with at least one entity. Search parameters may be retrieved responsive to the search request, where the search parameters define the search and include a geographical location associated with a source of the request. In various implementations, a first contact is identified based on the retrieved search parameters, where the first contact is identified based at least in part on a geographical distance between the first contact and the source of the request. In some implementations, a geographical representation of the first contact is generated, where the geographical representation indicates a geographical location of the first contact, and where the geographical representation is capable of being displayed at a user interface of a computer system.

Computer implemented systems and methods for providing a mobile social enterprise interface

In a method, system, and computer-readable medium having instructions for providing a quote template in a multi-tenant database system, information on a selection of a first database object is received for use in creation of a document template, representations for one or more database fields related to the first database object are displayed on a user interface and a database field related to the first database object has a database field of the first database object or a second database object related to the first database object and a representation of the database field may be selected on a layout for one or more documents that can be created with the document template, information is received on the layout of a document to be created with the document template and the layout of the document template has one or more selected database fields related to the first database object, and rendering information is generated for the document with information on the layout in the document template in a target format.

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San Francisco, CA, United States of America

Tyler Ziemann