Tile, Inc.

Adobe, Inc.

Block, Inc.

Square, Inc.

Other

Tyler James Lettau

Wayne Patterson

Guilherme De Barros Chapiewski

Mayank Kumar

Melody Quintana

Lauren A Myrick

David W Maxwell

Daniel G Becker

Ethan A Eismann

Tiffany Y Ng

Andrew Borovsky

Jon Lorenz

Riley McElroy Strong

Riley Mcelroy Strong

Aaron Paul

Guiherme De Barros Chapiewski

A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.

Interactive digital receipt

A tracking system can provide intervention notifications to a user to notify the user that a tracking device is potentially lost or is in a predicted state. The tracking system may notify the user that a tracking device is potentially lost or in a predicted state based on a number of factors, including: a proximity of a tracking device to other tracking devices or a user's mobile device, a movement of a tracking device to more than a threshold distance away from a mobile device or other tracking devices, a location of a tracking device relative to a geographic location or to geographic boundaries, a usage or movement behavior of the tracking device, a usage or movement behavior of a user or owner of a tracking device, information received from an external source, or information received from sensors within the tracking device or a user's mobile.

User intervention based on proximity between tracking devices

Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.

Customer segment communications

A technique is disclosed for providing an interactive digital receipt on a user device, where the receipt offers transaction information associated with a financial transaction and one or more interactive components including an interactive tipping component that allows a customer to add a gratuity amount for the financial transaction. The interactive digital receipt is generated in response to an occurrence of the particular financial transaction. In one embodiment, the interactive tipping component is time-based and is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. Based on determining that no input to the interactive tipping component has been received within the timeframe, a payment is processed for a transaction amount and a default gratuity amount.

Smart alerts in a tracking device environment

Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.

Merchant platform

User intervention based on learned behavior in a tracking device environment

User intervention based on tracking device location

User intervention based on external data in a tracking device environment

Growing community of inventors

Hercules, CA, United States of America

Tyler James Lettau