Oracle International Corporation

Trevor Mathers

Terence Munday

Manohar Golla

Thomas E Poulsen

Simon Chow

Abhishek Verma

Michael Richard Palmeter

Tom Poulsen

Satheesh Kumar Reddy Challaveera

Techniques for determining a Next Best Action (NBA) are disclosed, with the determination being based on a position within an application, past actions by a user when experiencing a similar application context, and/or tasks in queue for the user to execute from current state of the application. Techniques are also disclosed for displaying an interface that includes the NBA in conjunction with a specific rationale for presenting the NBA, such as recommendations by a trusted person, based on the user's and/or other users' past behavior, and descriptions developed based on the specific NBA. Also, methods for determining a best NBA are disclosed, with the NBA being selected by applying static rules to a data set, heuristically analyzing the data set, and/or applying a machine learning model to the data set.

Generating a next best action recommendation using a machine learning process

A web widget component is provided for hosting web widgets. The web widget component may be added to an application or another user interaction environment via a rapid application development tool. Web widgets may be added to the web widget component by a designer of the component, a developer (i.e., a person utilizing the rapid application development tool to build the user interaction environment), or may be added by a user of the web widget component in a declarative manner. Security settings control access to web widgets, and an option to allow or restrict access to web widget display options in the component.

Web widget component for a rapid application development tool

An emulator for hosting desktop widgets. The emulator mimics the functions of a desktop widget engine. The emulator serves as a user interface component that may be added via a rapid application development tool, such as Oracle International Corporation's Application Development Framework. The rapid application development tool may be used to install the emulator, for example, in a region of a user interaction environment or an application created by the rapid application development tool. If desired, multiple options may be provided in terms of regions to provide the emulator. In addition, one or more selection devices, such as a drop down menu, may be provided to select particular desktop widgets for use and display. Tabbed pages may be provided on a display for the emulator for organizing both personal and enterprise desktop widgets. Security settings control access to widgets, and an option to allow or restrict access to widget display options in the emulator.

Desktop widget engine emulator component for a rapid application development tool

A widget host container serves as a component that may be added via a rapid application development tool, such as Oracle International Corporation's Application Development Framework. The rapid application development tool may be used to install the widget host container, for example, in a region of a user interaction environment, such as an application or a suite of user interactive applications, created by the rapid application development tool. If desired, one or more selection devices, such as a drop down menu, may be provided to select particular widgets for use and display. Features may be provided for organizing both personal and enterprise widgets. Security settings control access to web widgets, and an option to allow or restrict access to web widget display options in the container.

Growing community of inventors

Portland, OR, United States of America

Trevor Mathers