International Business Machines Corporation

Travis R Winter

Andrew Russell Low

Disclosed embodiments provide systems, methods, and computer program products for associating mobile devices with identities of individuals, and tracking such individuals using the location of respective devices. Initially, a user registration process is performed to register an individual for a tracking list. A unique identifier is wirelessly detected from a mobile device in proximity to the individual. The unique identifier is added to the tracking list. The location of the mobile device within the venue is tracked using the unique identifier. When the individual exits the venue, the departure is recorded, and the unique identifier is removed from the tracking list.

Matching and tracking of individual and mobile device

Responsive to detecting a call from a first user into a call system, a user identifier associated with the first user by the call and user information associated with the user identifier can be added to respective user information stored in an e-meeting data structure associated with the call. Responsive to determining the call system recognizes the voice of the first user, the first user can be identified based on the voice of the first user. Responsive to determining that the user information associated with the user identifier contains information not related to the identified first user, the information not related to the identified first user can be removed from the e-meeting data structure. An e-meeting for the call can be generated, the e-meeting including as participants the first user and at least a second user.

Gathering information for members of call

Responsive to detecting a call from a first user into a call system, a user identifier associated with the first user to can be added to respective user information stored in an e-meeting data structure associated with the call. A determination can be made as to whether the call system recognizes the user identifier associated with the first user and, responsive to determining the call system does not recognize the user identifier associated with the first user, a determination can be made as to whether the call system recognizes a voice of the first user. If the call system does not recognize the voice of the first user, a location of the first user can be identified by processing the user identifier. The location of the first user can be added to respective user information stored in the e-meeting data structure. An e-meeting can be generated for the call.

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Nepean, Canada

Travis R Winter