Hitachi, Ltd.

Toyozo Aoyama

Hiroshi Tsuji

Satoshi Wakayama

Yoji Taniguchi

Shoichi Masui

Michiko Oba

Hirohide Haga

Tadashi Hirose

Shuzo Tomohiro

An office information system having a plurality of work stations connected via a network to mutually exchange electronic mails each includes a control information definition unit for defining control information representing what kind of processing can be performed on mails after reception, a processing log memory unit for storing log information of operations which have been performed on a received mail, a control unit for guiding a receiver by referring to both the control information and log information, a task tracking instruction unit for inquiring the processing status of mail, and a task tracking unit for reporting the status in response to such a tracking instruction. The system stores and interprets control information relating to the flow of an OA object on the network, which has been conventionally involved in the memory of an office worker, and guides the office worker to work to be done by the office worker. As a result, a chance for the OA object to stagnate at a certain location is reduced, and the circulation of OA objects on the network is totally improved.

System for task tracking and controlling electronic mail

An office information system has a plurality of work stations connected via a network to mutually exchange electronic mail, each work station including a control information definition unit for defining control information representing what kind of processing can be performed on mails after reception, a processing log memory unit for storing log information of operations which have been performed on received mail, a control unit for guiding a receiver by referring to both the control information and log information, a task tracking instruction unit for inquiring into the processing status of mail, and a task tracking unit for reporting the status in response to such a tracking instruction. The system stores and interprets control information relating to the flow of an OA object on the network, which has been conventionally involved in the memory of an office worker, and guides the office worker to work to be done by the office worker. As a result, the chance that the OA object will stagnate at a certain location is reduced, and the circulation of OA objects on the network is improved.

Rules registered in the electronic secretary system are defined by separating each of them into a trigger descriptor part, a condition part for object data retrieval, and an action part, and a flag indicating whether or not to fire a rule and a flag indicating whether or not to suppress firing of a rule after it is fired once are installed in each rule, and a flag for selecting whether to automatically activate the action when object data is retrieved or to activate the action after the user confirms it is installed, and an area for storing the period and timing for judging success or failure of the condition when necessary is referred to so as to change the corresponding flag to ON or OFF or to change the period and, whether to automatically execute the electronic secretary system or to execute it after a human confirms it, can be selected freely.

Rule-based electronic agent system and method thereof

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Osaka, Japan

Toyozo Aoyama