Toast, Inc.

Toshit Panigrahi

Tiea I O'Connell

Ronald Vick

A method for handoff of a transaction for completion includes: registering a payment instrument with a server and storing a payment token that represents the payment instrument; storing a device identifier that corresponds to the payment token in the database record; via a point-of-sale terminal, reading the payment instrument, and transmitting it to the server; via the server, using the payment token to access the device identifier and transmitting a push notification to a device corresponding to the device identifier; upon acceptance of the push notification, executing an application on the device and simultaneously displaying details for the transaction on both the device and the point-of-sale terminal; receiving transaction completion data that is entered via the device and transmitting the transaction completion data to the server; and completing the transaction at the server and notifying the point-of-sale terminal and the device that the transaction is complete.

Apparatus and method for improved payment experience

A system for handoff of a transaction for completion is provided, the system having a point-of-sale terminal and a server. The point-of-sale terminal is configured to employ a token with the server to perform the handoff of the transaction for completion on a guest device, where communications between the point-of-sale terminal and the server are transmitted and received through a gateway device that is collocated with the point-of-sale terminal. The server is configured to transmit details of the transaction for display on the guest device, and is configured to receive transaction completion data provided by the guest device, and is configured to notify the guest device and the point-of-sale terminal that the transaction is complete, where the server is not collocated with the point-of-sale terminal.

Apparatus and method for transaction handoff and completion

A method for handing off a transaction for completion is provided, the method including: via a point-of-sale terminal, receiving a transaction token that corresponds to the transaction, the transaction token having been transmitted over the internet cloud through a gateway device that is collocated with the point-of-sale terminal, and presenting the transaction token for acceptance by a guest device; and receiving a notification that the transaction is complete, the notification having been transmitted over the internet cloud through the gateway device; where, upon acceptance of the transaction token by the guest device, the guest device launches a web browser that is employed to receive details of the transaction for display on the guest device and to enable entry and transmission of transaction completion details by a guest on the guest device, and to receive notice that the transaction is complete.

Apparatus and method for web-enabled transaction completion

A user-adaptive order processing terminal includes a display, a microphone, a configuration manager, and a motion sensor. The display displays electronic menu items in a first area for selection by a user, where the electronic menu items are accessed via selection of one or more sub-menu items. The microphone detects audio spoken by the user. The configuration manager captures the audio from the microphone, transmits the audio via first messages to a backend server, receives second messages from the backend server providing text that corresponds to the audio, accesses suggested menu items that correspond to the text, and modifies a second area of the display to present the suggested menu items for selection, where the suggested menu items would otherwise be presented in the first area through selection of the one or more sub-menu items. The motion sensor subsequently detects distance to and motions performed by the user, where the configuration manager captures movements of the user from the motion sensor, transmit the motions via third messages to the backend server, receives fourth messages from the backend server providing 3-dimensional (3D) gestures that correspond to the movements, and adds one or more of the suggested menu items to an electronic order in accordance with the 3D gestures.

User-adaptive restaurant management system

A facial recognition system for customer relationship management (CRM) is provided. The system includes one or more cameras, point-of-sale (POS) terminals, and a backend server. The one or more cameras are disposed within a retail establishment, and are configured to capture one or more images of a patron within the establishment. The point-of-sale (POS) terminals are operably coupled to the one or more cameras, where one or more of the POS terminals receives the one or more images, and transmits a request over a network for recognition of the patron. The backend server is disposed other than where the POS terminals are disposed, and is operably coupled to the POS terminals via the network, and is configured to receive the request, to recognize the patron, to access loyalty program data corresponding to the patron, and to transmit the loyalty program data to the POS terminals.

Facial recognition system for restaurant customer relationship management

An adaptive order processing terminal includes a display, a motion sensor, and a configuration manager. The display is configured to display electronic orders for preparation. The motion sensor is configured to detect distance to and motions performed by a user working in proximity to the terminal. The configuration manager is coupled to the display and the motion sensor, and is configured to capture movements of the user from the motion sensor, to transmit the motions via first messages to a backend server, to receive second messages from the backend server providing 3-dimensional (3D) gestures that correspond to the movements, and to modify display of the electronic orders on the display in accordance with the 3D gestures.

Adaptive restaurant management system

A multi-restaurant facial recognition includes one or more cameras, first point-of-sale (POS) terminals, and a backend server. The cameras are disposed within a first retail establishment and are configured to capture one or more images of a patron within the first retail establishment. The POS terminals are also within the first retail establishment and one or more of the first POS terminals receives the one or more images and transmits a request over a network for enrollment of the patron in a loyalty program. The backend server receives the request, enrolls the patron in the loyalty program, and stores loyalty program data, where the backend server may recognize and provide the loyalty program data in response to subsequent requests for recognition of the patron from any one of a plurality of second POS terminals that are in other retail establishments that are related to the first retail establishment.

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Nashua, NH, United States of America

Toshit Panigrahi