Fujitsu Corporation

Toshiaki Hayashi

Ikuko Tachibana

Yoshihiro Kimura

Takashi Tanifuji

Yasutaka Tanikawa

Tomohiro Hikita

Katsuichi Ohara

Hiroshi Nakaide

Satoshi Takeda

Akira Okawa

Shinzi Hiyama

Koji Mizumoto

Masashi Ohba

Keisuke Horitgami

Toshio Kanayama

Kouji Mizumoto

Hiroyuki Fukushima

Kenichi Kuwano

Keisuke Horigami

Masataka Yasunaga

A monitoring apparatus for monitoring communication configurations of a plurality of client devices connected to a server, the monitoring apparatus includes: a processor for controlling the communications between the client devices and the server in accordance with a process including: receiving from each of the client devices communication condition information and storing latest communication condition information of each of the client devices; determining at a time interval whether any of client devices became incapable of communication with the server by checking the latest communication condition information of each of client devices; and upon detection of at least one of the client devices for which obsolete communication condition information is stored, issuing a notice indicating that the at least one of the client devices are incapable of communication with the server.

Monitoring apparatus for monitoring communication configurations of client devices

Modified firmware is registered and controlled, and, when a download request is received from a terminal device, unupdated firmware is determined and downloaded to the terminal device. User identification information obtained from the download request is acquired, and, if the user identification information matches the user identification information of another terminal device that is already carrying out download, the download to the terminal device that output the download request is stopped. Even when the user identification information matches the user identification information of the other terminal device that is already carrying out download, if it is determined to be a download request by an operator operation, stopping the download is cancelled so as to execute the download, and a forcible termination notification is transmitted to the other terminal device that is already executing download so as to interrupt the download thereof in the process.

Firmware distributing device, program, and method

An information processing system includes an electronic device and an information processing unit. The electronic device includes a fault detection unit; a data generating unit for generating, as data, the content of the detected fault; a data dividing unit for dividing the generated data into plural division data in the case where the data exceeds a predetermined capacity; a data compression unit for compressing each of the plural division data; an identification information adding unit for adding identification information to each of the plural compressed division data; and a data transmission unit for transmitting the plural compressed division data with the identification information. The information processing unit includes a data receiving unit for receiving the plural compressed division data, and a data restoration unit for restoring the plural compressed division data into original data based on the identification information.

Electronic device, information processing system, method of notification of a fault of an electronic device, and fault notification program

A monitored device in a monitoring system sends a notification indicating device ID of a real computer and a real-MAC address thereof in advance to a monitoring device. The monitored device determines the real-MAC address corresponding to the computer in advance on the basis of the real-MAC address and an IP address of the computer and, when a failure occurs in any of the computers, also sends a notification indicating failure information including the virtual-MAC address and the IP address to the monitoring device. The monitoring device in the monitoring system obtains the real-MAC address on the basis of the IP address and the virtual-MAC address in the failure information, groups the failure information on the basis of the obtained real-MAC address, correlates the grouped failure information with the device ID, and outputs the correlated ID.

Monitoring system, monitoring device, monitored device, and monitoring method

A connection monitoring apparatus determines whether the connection monitoring apparatus is communicatively connected to the customer apparatus at a regular connection time. When the connection monitoring apparatus is not communicatively connected to the customer apparatus at the regular connection time and the present time falls within the support contract time of a customer, the connection monitoring apparatus issues a connection fault notification. When the connection monitoring apparatus is not communicatively connected to the customer apparatus at the regular connection time and the present time does not fall within the support contract time of the customer, the connection monitoring apparatus suppresses the connection fault notification from being issued and issues the connection fault notification at the next support contract time of the customer.

Connection monitoring method, connection monitoring apparatus, and connection monitoring system

An operation monitoring apparatus monitors statuses of plural monitoring target apparatus connected to a network, by sending a connection confirmation mail, via a notification server located on the network, receiving the connection confirmation mail and an operation confirmation mail sent from each monitoring target apparatus, storing a scheduled transmission time of a next operation confirmation mail contained in the operation confirmation mail, as part of apparatus information of the monitoring target apparatus and judging, using the scheduled transmission time, whether the next operation confirmation mail has been received. The judgment is not made if a latest connection confirmation mail sent from the operation monitoring apparatus itself has not been received.

Operation monitoring apparatus, operation monitoring method, and computer-readable recording medium storing operation monitoring program

When a fault is detected by a surveillance agent mounted in a user device, fault information is reported to a maintenance center device by an electronic mail through an internet. The user device is provided with a connect confirmation unit to prepare and transmit connect confirmation mails of a plurality of patterns different in mail content, and the maintenance center device is provided with a diagnosis unit, which diagnose a mail transmission environment of the user device from the reception result of one or a plurality of connect confirmation mails received within a fixed period of time and transmits a diagnosis result to the user device by the electronic mail.

Remote maintenance system, mail connect confirmation method, mail connect confirmation program and mail transmission environment diagnosis program

The present invention provides a monitoring device configured to automatically associate devices forming a multifunctional device with support-contract information. A monitoring device configured to remotely monitor a device to be monitored connected to a network, the monitoring device including registration means which registers a group-identification information associated with an identification information of the device to be monitored, storing means which stores the support-contract information corresponding to the group-identification information, reception means which receives trouble-notification information transmitted from the device to be monitored, the trouble-notification information including the identification information related to the device-to-be-monitored, when a trouble occurs in the device to be monitored, acquisition means that acquires the group-identification information on the basis of a device-identification information of the received trouble-notification information and that acquires support-contract information from the acquired group-identification information, and display means that shows the acquired support-contract information and the trouble-notification information.

Monitoring device, monitoring method, and monitoring system

In a device for processing data signals, a storing part stores an input signal and the data signals included in the input signal are extracted from the storing part and the data signals are output at a desired output speed. Then, the data signal is output based on storage information of the input signal.

Device for processing data signals, method thereof, and device for multiplexing data signals

A monitor and control system for transmission devices, by which mounting dimensions can be reduced, consumption power can be lowered and the cost can be reduced by reducing a number of connectors connecting units and reducing a number of drivers and receiver ICs is provided. In the monitor and control system for transmission devices, each having a monitor and control package, and plural monitored and controlled packages connected to the monitor and control package through serial buses, the monitor and control package monitors the plural monitored and controlled packages. The monitor and control package has a controller, which generates parallel address and data, and a first converter, which converts the parallel address and data generated by the controller into serial address and data, and each of the plural monitored and controlled packages has a second converter, which converts the serial address and data transmitted from the first converter of the monitor and control package through the serial buses into parallel address and data.

Monitor and control system in transmission device

At a CRC transmission side of a cross connect equipment, a CRC operation is applied to received channel data of each channel independently and sequentially in every sub frame having the same number of channels, series of which sub frames set up a main frame. The resultant CRC code of each channel obtained in a preceding sub frame is coupled to the received channel data of the corresponding channel to apply the same CRC operation to the thus received channel data, thereby the accumulated result of each channel is added in the last sub frame. At a CRC reception side, a cyclic CRC operation similar to that achieved at the CRC transmission side is applied to an outgoing channel data provided with the resultant CRC codes for each channel to obtain CRC results. During the cyclic CRC operation, a CRC error that once occurs is held during the main frame.

Growing community of inventors

Kawasaki, Japan

Toshiaki Hayashi