Telefonaktiebolaget Lm Ericsson (Publ)

Tony Tehan

Adrian Newcombe

Brendan McDonagh

Steven Dagg

Shane McFadden

Bernadette Guinan

Nora Hearty

Bernadette Fitzsimmons

The collection, processing, analysis and employment of real-time, call traffic event data in a wireless or radio telecommunications network is more effectively achieved by providing a continuous flow of real-time call traffic event data from a network element level or network level switch to an open, external processing platform over a standardized, open event interface. By continuously transferring call traffic event data to an open processing platform for processing, wherein the open processing platform is external to the network element level of network level switch, the central processing unit in the network element level or network level switch is more readily available to handle real-time critical operations. Once processed on the open, external processing platform, the call traffic event data can be used to support various network management functions to improve overall performance of the network.

Method and apparatus for radio network management

A method and system for the delivering bills to subscribers of wireless telecommunication services, and the subsequent retrieval of the same, using a voice mail system is disclosed. In an aspect of the invention, a bill is generated from billing information obtained from a billing center containing the call details of individual subscribers. The generated bill is translated into a format comprising synthesized speech message describing the bill specifics. Alternatively, the bill may be translated into a computer readable file capable of being downloading by a computer. The translated bill is stored in the subscriber's voice mailbox following which, a notification is sent to the subscriber to indicate its arrival. The bill can be subsequently retrieved by the subscriber by accessing the voice mailbox with either a phone or a computer. The invention permits cost effective and timely delivery of bills without having to rely on a third party for delivery. Moreover, the subscriber is able to attain access to their bill from any location.

Voice mail based billing delivery system

Growing community of inventors

Dublin, Ireland

Tony Tehan