International Business Machines Corporation

Tongtong Liu

Divyesh Jadav

Mu Qiao

Systems and techniques that facilitate empathetic or emotional query response are provided. For example, one or more embodiments described herein can comprise a system, which can comprise a memory that can store computer executable components. The system can also comprise a processor, operably coupled to the memory that can execute the computer executable components stored in memory. The computer executable components can comprise a first machine learning model that generates a first response portion, wherein the first response portion comprises a technical response to the input query, and a second machine learning model that generates a second response portion, wherein the second response portion comprises an empathetic or emotional response to the emotion portion of the input query.

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San Jose, CA, United States of America

Tongtong Liu