Seiko Epson Corporation

Tomoki Takahashi

Toshie Imai

Ryosuke Kakio

Tomonobu Ozawa

Hiroyasu Ogata

Eiichi Harada

Tetsuya Wakasa

A monitoring apparatus is configured to acquire, from a multi-function apparatus including a first device and a second device, first device information regarding the first device and being a collection target and second device information regarding the second device and being a collection target, the monitoring apparatus including: a status information acquisition unit configured to acquire from the first device, at a monitoring timing of the multi-function apparatus, status information denoting a state of the first device; and a device information acquisition unit configured to acquire the first device information from the first device and the second device information from the second device, wherein the device information acquisition unit does not perform acquisition of the second device information from the second device when the status information acquired by the status information acquisition unit is information denoting a sleep mode of the first device.

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Sapporo, Japan

Tomoki Takahashi