Ricoh Company, Ltd.

Tomohiro Kuroyanagi

Makoto Sasaki

Takuya Mori

Yukinori Ishii

Junki Aoki

Koichiro Maemura

Fumiyoshi Kittaka

Tohru Sasaki

Atsushi Okazato

Itaru Kodaira

Hiroyuki Sakuyama

Hiroaki Ikkanzaka

Masaki Tasaka

Mie Watanabe

Hirohisa Saitoh

Katsumi Tanaka

Shunsuke Watanabe

Tatsuo Nishimura

Takashi Toriumi

Yasunori Tsukioka

Yuka Konno

Yohsuke Utoh

Hiroki Asakimori

Masafumi Tokiwa

Motoyuki Katsumata

Nobuya Monden

Keiichiro Hitomi

Yuuta Saitoh

An information processing system includes a terminal and an information processing apparatus. The terminal transmits a mail. The information processing apparatus receives the mail. The receiving of the mail is to be a trigger to execute a job. The information processing apparatus performs verification of the mail based on customer information associated with a source address of the mail. The information processing apparatus determines whether to execute the job based on a result of the verification.

Information processing system to execute a particular workflow in response to receiving mail

A first information processing system resides on a first network and communicably connected with a second information processing system that resides on a second network, the second network being different from the first network. The first information processing system includes circuitry configured to perform one or more processes among a plurality of processes included in a first workflow; perform a link processing process of requesting the second information processing system to execute a second workflow including another plurality of processes to be executed in series, the another plurality of processes included in the second workflow being different from the plurality of processes included in the first workflow; receive an execution result of the second workflow from the second information processing system; and perform another one or more processes among the plurality of processes included in the first workflow based on the execution result of the second workflow.

Information processing system, system, and method of processing workflow

Example embodiments of the present disclosure include image processing apparatus installed with a web browser that includes circuitry and an image processing device. The circuitry interprets content obtained from a web server connected to the image processing apparatus via a network, displays a screen based on the interpreted content, requests the web server to process according to a user input on the displayed screen, and requests the image processing device to perform predetermined image processing.

Image processing apparatus, image processing system, and image processing method for interpreting content obtained from a web browser and displaying a screen based on the interpreted content

An image forming system includes one or more image forming apparatuses and an information processing apparatus connected to the one or more image forming apparatuses through a network. The information processing apparatus includes circuitry that registers an image forming job that is received from one of the image forming apparatuses in association with information on a user who has authority to execute the image forming job, acquires information on a location of the user, determines whether or not the user is located at a first area based on the information on the location of the first user to generate a first determination result, and determines an operation to be performed on the image forming job based on the first determination result.

Image forming system, information processing apparatus, and information processing method

An information processing apparatus includes a provider identification information acquiring unit that acquires a piece of provider identification information for each of a plurality of devices that cooperatively execute a plurality of functions, based on device identification information of the device, the piece of provider identification information allowing identification of whether a provider of the device is a predetermined provider as a provider of a cooperating function; a determining unit that determines whether a non predetermined-provider device provided by a provider other than the predetermined provider exists among the devices based on pieces of the provider identification information; a charge processing unit that performs charge processing to profit the predetermined provider when the non predetermined-provider device exists; and a cooperation controlling unit that controls the devices to cooperatively execute the functions based on the cooperating function.

Charge determining information processing apparatus, charge processing method, and computer-readable recording medium

An image processing system includes: a first image processing device including: an input unit that receives an input of first authentication information for authenticating a user based on a first authentication method; an authentication unit that performs authentication on an own device by using the first authentication information; and a cooperating unit that uses a function of one or more second image processing devices. The authentication unit transmits, when the cooperating unit is to be operated, the first authentication information to the one or more second image processing devices, and transmits, when authentication to a second image processing device based on the first authentication information has failed, a transmission request of authentication method information indicating a second authentication method of the second image processing device to the second image processing device, the authentication to which based on the first authentication information has failed.

Image processing system, image processing device, and authentication method

An image forming apparatus includes: a communicating unit which communicates with a portable terminal device and an external device; a storage control unit which controls to store transfer destination information of the external device to which information from the portable terminal device is allowed to be transferred in a storage unit; a determining unit which determines whether a request from the portable terminal device is the request to the external device indicated by the transfer destination information stored in the storage unit; and a communication control unit which controls the communicating unit to transfer the request from the portable terminal device to the external device indicated by the transfer destination information when the determining unit determines that the request is the request to the external device indicated by the transfer destination information.

Image forming apparatus, information processing system, and non-transitory computer-readable medium

An image processing system includes an image scanner that scans an image on a document into image data, a destination accepting unit that accepts selection of a destination that the image data is transferred by a first user, the destination at least corresponding to a user other than the first user selecting the destination, a blank page detector that detects a blank page in the image data, an image data processor that removes the detected blank page from the image data to generate blank page removed data and blank page data of the detected blank page, a specification unit that specifies a first destination of the first user, and a transmitter that transfers the blank page removed data to the destination corresponding to the user other than the first user and transfers the blank page removed data and the blank page data to the first destination of the first user.

Image processing system including blank page identifier, image processing apparatus, and image processing method

A charging processing system includes: a receiving unit configured to receive a request to execute a first function which a first device has, from a second device that does not have the first function; a function executing unit configured to execute the first function; and a charging processing unit configured to perform charging processing such that an amount of charge for execution of the first function is larger as there is a larger difference between a performance with regard to the first function and a performance of the second device or a performance with regard to a second function which has a lower performance than the first function and which the second device does not have.

Charging processing system, charging processing method, and recording medium

An information processing device includes: an identification information acquiring unit that acquires, from a mobile terminal having acquired, from a machine, first machine identification information for identifying the machine, mobile terminal identification information for identifying the mobile terminal and the first machine identification information; a job information acquiring unit that acquires, on a basis of the mobile terminal identification information, job information including at least job identification information for identifying a job being executed in another machine according to an instruction from the mobile terminal; an executability determining unit that determines, on a basis of used function information indicating a function to be used in the job, and first capacity information indicating a function executable by the machine, whether the machine can execute the job; and a job control unit that causes, when the job can be executed, the job to be distributed to and executed by the machine.

Information processing device, distributed processing method, and storage medium

An operation unit in a child device causes a main unit in the child device to execute a stand-alone job, and causes the main unit and a server device to execute a cooperating job. The main unit executes the stand-alone job every time it is requested, and generates and manages a stand-alone job log including stand-alone job log identification information. The server device controls the execution of stand-alone jobs included in the cooperating job based on a request for executing the cooperating job, and manages cooperating job identification information associated with the stand-alone job log identification information of the stand-alone jobs included in the cooperating job. The server device acquires the stand-alone job logs from the main unit and extracts the stand-alone job logs including the stand-alone job log identification information associated with the cooperating job identification information, to generate a cooperating job log corresponding to the cooperating job.

Cooperative system, information processing apparatus, and computer program product

An information processing device include a facsimile obtaining unit obtaining a facsimile; a specifying unit that specifies a subsidiary unit as a transfer target of the facsimile; an executable notification method information obtaining unit obtaining executable notification method information indicating a facsimile reception notification method that can be executed in the subsidiary unit; a notification priority information obtaining unit obtaining notification priority information in which priority information is associated for each piece of notification method information indicating a facsimile reception notification method; a determining unit determining a facsimile reception notification method to execute based on the executable notification method information and the notification priority information; a notification method information notifier notifying the subsidiary unit of notification method information indicating the determined facsimile reception notification method; and a print instructor instructing the subsidiary unit to print the facsimile.

Facsimile system, information processing device, and computer-readable storage medium

An operating information storing system includes a master apparatus and multiple slave apparatuses. The master apparatus and each slave apparatus respectively include a first processor. The master apparatus includes a nonvolatile memory, the first processor that acquires operating information generated by each slave apparatus, stores the acquired operating information, and determines if at least one operating information indicates specific operating information, and a first transmitter. Each slave apparatus includes a volatile memory, a second processor to store generated operating information in the volatile memory sequentially, and a second transmitter that transfers the operating information stored in the volatile memory to the master apparatus. The second processor stores the specific operating information in the volatile memory until the second transmitter transfers the generated specific operating information to the master apparatus based on the request transferred by the first transmitter in the master apparatus if the specific operating information is generated.

Operating information storing system, operating information storing method, and non-transitory computer readable recording medium storing an operating information storing method for storing information from volatile memory to non-volatile memory

An information processing apparatus stores function information that identifies, for each one of a plurality of functions, one or more devices capable of performing the function, receives a user instruction for executing a job from a first device of the plurality of devices, the user instruction instructing execution of at least one function that cannot be performed by the first device, identifies a second device of the plurality of devices that is capable of performing the at least one function of the user instruction using the function information, and controls the second device to transition from a power save mode to a normal operating mode, while keeping devices other than the second device to be in the power save mode.

Apparatus, system, and method of controlling power supply, and recording medium storing power supply control program

A document output system includes a document registration unit that registers, for each one of events, data of one or more documents in association with identification for identifying the event related to the documents in a memory, an acceptance unit that accepts an instruction for outputting the documents, the instruction including identification for identifying an event related to the documents to be output, and an output unit that outputs the documents associated with the identification of the instruction in a predetermined order as a series of the documents.

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Kanagawa, Japan

Tomohiro Kuroyanagi