Okta, Inc.

Salesforce Com, Inc.

Todd McKinnon

Craig David Weissman

Paul Nakada

Dave Moellenhoff

Eric Chan

Matthew Mihic

Kristoffer J Grandy

Updating integration metadata in a system includes determining at a services management platform that a service provider software code has changed in a manner that affects a canonical feature provided by the service management platform with respect to a service of the service provider to end users, wherein the canonical feature is provided at least in part by interacting with the service provider on the behalf of a user; and implementing at the services management platform, with respect to at least a subset of users, an accommodation that enables the canonical feature to be provided subsequent to the service provider software code having been changed.

Updating integration metadata in a system

A check in communication is received from an agent running inside a firewall via a permitted firewall communication channel. The check in communication is received via the permitted firewall communication channel without modifying a firewall configuration. The check in communication is responding to with an instruction to be performed by the agent running inside the firewall, where the response is via the permitted firewall communication channel.

Integration of cloud management systems with on-premise systems

A request is received for a service provider to perform an action associated with a canonical feature. Metadata associated with the service provider is used to interact with the service provider in a way that causes the service provider to perform the action.

Metadata based platform for accessing and managing multiple heterogeneous information services

Updating integration metadata in a multi-tenant system includes determining at a multi-tenant services management platform that a service provider software code has changed in a manner that affects a canonical feature provided by the multi-tenant service management platform with respect to a service of the service provider to end users associated with one or more tenants of the multi-tenant services management platform, wherein the canonical feature is provided at least in part by interacting with the service provider on the behalf of a user; and implementing at the multi-tenant services management platform, with respect to at least a subset of said one or more tenants, an accommodation that enables the canonical feature to be provided subsequent to the service provider software code having been changed.

Updating integration metadata in a multi-tenant system

Network security is enhanced in a multi-tenant database network environment using a query plan detection module to continually poll the database system to locate and raise an alert for suspect query plans. Security also can be enhanced using a firewall system sitting between the application servers and the client systems that records user and organization information for each client request received, compares this with information included in a response from an application server, and verifies that the response is being sent to the appropriate user. Security also can be enhanced using a client-side firewall system with logic executing on the client system that verifies whether a response from an application server is being sent to the appropriate user system by comparing user and organization id information stored at the client with similar information in the response.

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San Francisco, CA, United States of America

Todd McKinnon