West Corporation

Tuxis Technologies LLC

Todd B Strubbe

Rocco L Adornato

David C Mussman

Mark J Pettay

Thomas B Barker

Rodney J Kempkes

Robert E Johnson

Computer-based methods, computer readable media, and computer program products for offering upsell items to conferees accessing a conferencing platform utilizing, for example, an electronic communications device. Various aspects of the methods can include conducting one or more conferee-initiated primary transactions related to accessing the conferencing platform. The method then obtains data relating to the primary transaction, which data can include data representing the identity of the conferee and the subject matter of the primary transaction. The method then selects the upsell item as a result of or in response to the conferee-initiated primary transaction by, first, utilizing the data representing the identity of the conferee to obtain at least a second data element relating to the conferee.

Methods and apparatus for intelligent selection of goods and services offered to conferees

Intelligent selection of items encoded onto portable machine-readable entertainment media comprises receiving at least one request from at least one given viewer related to obtaining at least one instance media for viewing and identifying the given viewer based on the obtaining of the at least one instance media for viewing.

Methods, media, and apparatus for intelligent selection of items encoded onto portable machine-readable entertainment media

The invention provides methods, systems, and computer readable media of performing account acquisitions while associating pending transactions with applications for such accounts. One embodiment includes obtaining transaction information for preliminary transaction(s) by which a customer orders goods and/or services, proposing one or more additional transactions relating to goods and/or services to the customer, along with new accounts to pay for such preliminary or additional transactions, and associating the preliminary or additional transactions is with the new account application as pending transactions. Finally, the method can include requesting approval of the new application, with the transaction for goods/services associated with the application in a pending status. In another embodiment, a method includes receiving and approving an application for a new account, evaluating whether one or more pending transactions are associated with the new account or the application for the same, with the pending transaction(s) having been proposed before the application was approved.

Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce

Computer-based methods, computer readable media, and computer program products for offering upsell items to conferees accessing a conferencing platform utilizing, for example, an electronic communications device. Various aspects of the methods can include conducting one or more conferee-initiated primary transactions related to accessing the conferencing platform. The method then obtains data relating to the primary transaction, which data can include data representing the identity of the conferee and the subject matter of the primary transaction. The method then selects the upsell item as a result of or in response to the conferee-initiated primary transaction by, first, utilizing the data representing the identity of the conferee to obtain at least a second data element relating to the conferee. The method then utilizes, at least in part, the primary transaction data, including the identity of the subject matter of the primary transaction, along with the second data element, to determine the upsell item for offer to the conferee. Finally, the upsell item is offered to the conferee in real time with the primary transaction.

Methods, computer-readable media, and computer program products for encoding data representing offered items that are selected for specific respective viewers onto machine-playable storage media, with the media storing data representing at least one entertainment feature. The method can include receiving one or more requests from given viewers related to obtaining instance of entertainment media for viewing, and identifying given ones of the viewers. One or more additional data elements relating to a given viewer are obtaining using, at least in part, the data identifying the given viewer. One or more items to be offered to the given viewer are selected based at least in part on analysis of the additional data element. Data representing the offered item is then encoding onto a given instance of the machine-readable entertainment medium and the medium is then presented to the viewer. Computer-readable media and computer program products for realizing the foregoing method are also disclosed.

Methods, computer-readable media, and computer program product for intelligent selection of items encoded onto portable machine-playable entertainment media

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Omaha, NE, United States of America

Todd B Strubbe