Bandwidth.com, Inc.

Lenovo (Singapore) Pte. Ltd.

Timothy Jones

Jared Kashimba

L Anders Brownworth

Sai Gopala Rathnam

Arnold S Weksler

Rod D Waltermann

Joshua Neil Novak

Mary Lynn Cashin

Systems and methods for intelligently enhancing communication sessions or avoiding dropped and interrupted communication sessions between or among communication devices. Characteristics of a communication link are monitored and are compared to intelligent communication session data to predictively determine whether a handoff may be needed or whether multi-streaming should be invoked or terminated. Intelligent communication session data may be monitored, recorded and/or stored by a handoff service, a bridging service and/or a multi-streaming service, as well as applications executed on communication devices or other network devices. Intelligent communication session data may be any data relating to a communication session, including detected signal strengths, available networks, protocol and buffer statistics and analysis, environmental and/or geographical factors, the performance of access points and other network components, past interactions between or among communication devices, and access points and other network components, context of conversations during voice calls.

Intelligent handoffs for enhancing or avoiding dropped and interrupted communication sessions

Intelligent multi-streaming for enhancing or avoiding dropped and interrupted communication sessions

A communication session between a first communication device and a second communication device is hosted in an Internet Protocol (IP) based packet data network. A contact server functions as a bridge service between the first communication device and the second communication device. A communication link between the first communication device and the contact server or the second communication device and the contact server is initially a voice-over IP (VoIP) communication link over a wireless data network comprised of a first packet data media stream. The contact server receives the first packet data media stream and at least one other packet data media stream from the first communication device and combines them into a single packet data media stream before transmitting the combined single packet data media stream to the second communication device.

Multi-streaming communication session

A communication session between a first communication device and a second communication device is hosted in an Internet Protocol (IP) based packet data network. A contact server functions as a bridge service between the first communication device and the second communication device. A communication link between the first communication device and the contact server or the second communication device and the contact server is initially a voice-over IP (VoIP) communication link over a wireless data network. The contact server analyzes a call quality characteristic of the VoIP communication link and causes the communication device having the VoIP communication link to handoff the VoIP communication link from the wireless data network to a cellular communication link on a cellular network when the analyzed call quality characteristic of the VoIP communication link crosses a threshold level. Other embodiments describe handing off from a cellular communication link to VoIP communication link.

Inter-network communication session handoff

A method, system and computer program product for creating a preload. A preload may be stored onto a computer system prior to the computer system being manufactured. One or more attributes of an object of a preload may be defined. Each preload object may be an aggregation of one or more software element objects. A comparison may be made between the attributes in each software element object with the one or more attributes in the defined preload object. Upon identifying one or more software element objects whose attributes comprise the one or more attributes of the defined preload object, one or more part numbers associated with the one or more identified software element objects may be transmitted to a manufacturing system. Software associated with the identified one or more software element objects may be retrieved and installed onto a preload associated with the defined preload object.

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Cary, NC, United States of America

Timothy Jones