Other

Timothy I Hentzel

Brian Foster Allen

Anna M Hentzel

Robert R Hentzel

A method and system is provided for tracking a user's interaction with a resource or resources supplied by a server computer. When a user requests a Web page from a server for viewing using a Web browser, the user is redirected to a tracking server. The tracking server sends the requested Web page, with an embedded script to the user's computer along with an application program that can record the user's interaction with the Web page. As the user interacts with the Web page, input made by the user, such as mouse movements, button clicks, typing, etc. is streamed back to the tracking server by the application program. The recorded session may be later retrieved from the tracking server for playback. Based on the user's input, the tracked resource may be modified, such as making it more user friendly or more easily navigable.

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San Francisco, CA, United States of America

Timothy I Hentzel