International Business Machines Corporation

Timothy G Shortley

Robert Thomas Uthe

Kathryn Heninger Britton

Jason Robert McGee

Christopher Creighton Mitchell

Samar Choudhary

John William Sweitzer

Shikha Srivastava

Carol Ann Jones

Elizabeth A Schreiber

Richard Adam King

Donald Francis Ferguson

Vijay Pandiarajan

Joseph A Bohn

Douglas Robert Petty

Frank Lawrence Jania

Content aggregation is used to build administration consoles. Preferred embodiments enable providing a solution-based approach to information technology ('IT') administration, whereby content can be flexibly arranged to provide a content view that is adapted for the IT solution deployed in a particular IT environment. In preferred embodiments, portal technology is used for the aggregation framework, and portlets are used for creating content. Alternatively, other approaches such as struts and tiles may be used. Preferred embodiments deploy an administration console as a Web-accessible application, and this console consolidates the administration interfaces for an arbitrary set of management operations, including administration of an arbitrary collection of hardware and/or software resources. Roles/permissions may be used when rendering content for the console, thereby customizing a view to individual end users (or user groups).

Using content aggregation to build administration consoles

A method for deflecting threaded email discussions to message forums includes providing a first user operating an email client application to send a first email message addressed to one or more recipient users with a first option to designate the first email message for posting to a message forum hosted by a messaging forum server; accessing the messaging forum server to post a content of the first email message to the message forum if the first user has sent the first email message with the first option selected; formatting the first email message to append a hyperlink to the message forum and a hyperlink to a comment feed syndicated for the message forum; routing the first email message for delivery to the one or more recipient users including a second user operating the email client application; providing the second user with a second option to designate a second email message composed in reply to the first email message for posting to the message forum if the first user has sent the first email message with the first option selected; and accessing the messaging forum server to post a content of the second email message to the message forum as a comment if the second user has sent the second email message with the second option selected.

System and method to deflect email threads to a blogging system

Growing community of inventors

Raleigh, NC, United States of America

Timothy G Shortley