Bank of America Corporation

Timothy Byrd

James Alan Monroe

Charles Wheeler

William Scott Treadwell

Gregory S Moore

Daniel P Shnowske

Craig A Froelich

Mian Zhou

Patrick M Sweet

Michael Stark

Daniel Gapastione

Rhonna Clark

Helen Sarris

Andrew Smith

Chuan Bin Lin

Chris Cummins

Methods, systems, and computer-readable media for implementing a cleansing farm are presented. A cleansing farm may comprise of a computing device that filters customer requests directed to an organization before they are routed internal to the organization. A cleansing farm may receive customer requests and filter the requests based on a set of filtering rules. The cleansing farm may inspect the customer request in order to determine whether it should be filtered. In an example where the organization is a financial institution, the customer request may include confidential customer information. Accordingly, in this example, the cleansing farm may be administered by an entity that is permitted to access the confidential customer information. A visualization tool may be used to visualize a plurality of customer requests at a cleansing farm and to generate rules for filtering customer requests at a cleansing farm.

Internet cleaning and edge delivery

Systems and methods are provided for protecting against bank card fraud and related crimes by providing a distress/fraud trigger at bank card machines, such as automated teller machines and point-of-sale terminals. The trigger initiates certain heightened-security processes designed to stop the crime, control damage, and help apprehend the criminal. For example, in one embodiment, the trigger involves the cardholder inputting a 'panic' personal identification code into the bank card machine. The panic personal identification code indicates to a party involved in the bank card transaction that a fraudulent transaction may be taking place. The heightened-security processes may include, for example, displaying that the bank card machine is out-of-order, dispensing money with a GPS tracking device, requesting additional identification steps, instituting delay tactics, notifying on-site personnel, or forwarding audio or video information from the bank card machine to a bank's command center in real time or near real time.

Bank card fraud protection system

Growing community of inventors

Charlotte, NC, United States of America

Timothy Byrd