Verizon Patent and Licensing Inc.

Cellco Partnership

Tim D Paiement

Robert A Sartini

Paul T Schultz

Elliot G Eichen

William Andrew Fish

Lin Song

Peter E Hanson

Matthew A Nickols

David E Phelps

Dave Phelps

A device may receive a certificate, such as an X.509 certificate, that includes authentication information. The authentication information may uniquely identify a customer equipment. The device may authenticate the customer equipment using the authentication information. The device may obtain configuration information, associated with configuring the customer equipment to receive a service, based on authenticating the customer equipment using the authentication information. The device may provide the configuration information to permit the customer equipment to be configured to receive the service. The device may provide the service to the customer equipment based on authenticating the customer equipment.

Securely provisioning a service to a customer equipment

A method may include performing secure device configuration, via a configuration service manager device, for a SIP user device. The method includes monitoring, via the configuration service manager device, the SIP user device for device authentication problems, configuration file download problems, device registration problems and device third party registration problems. The method may also include detecting the device authentication problems, and logging and reporting the detected device authentication problems. The method may also include automated testing of the device and logging and reporting of detected device test problems. The method further includes resolving the detected device authentication, registration or testing problems.

Secure automated device configuration and management

A system may be configured to receive an indication that a call has been placed (e.g., to a call center), and may provide a customized visual interface. The customized visual interface may include information that is potentially relevant to a user who has placed the call, and may be based on, for example, a user profile or history information, a purchase history of goods or services offered by an entity associated with the called party. The customized visual interface may allow the user to more quickly satisfy the purposes of his or her call than through traditional audio or touchtone menus.

Providing a customized visual interface based on a dialed number

A system and method for providing a setup timer in a SIP-based network including initiating a session by transmitting one or more messages to a first user. The system and method also comprises starting a first timer upon transmitting the one or more messages, wherein the first timer is configured to expire after a first predetermined time period. The system and method further comprises starting a second timer upon transmitting the one or more messages, wherein the second timer is configured to expire after a second predetermined time period. The system and method furthermore comprises transmitting one or more instructions upon expiration of at least one of the first timer and the second timer, and taking one or more actions based at least in part on the one or more instructions.

Method and system for providing a setup timer in a SIP-based network

A system, or device, may be configured to receive a request to place a voice call; forgo placing the requested voice call; and present a visual interface, associated with an intended callee of the requested voice call, in lieu of placing the requested voice call. The system or device may determine to place the voice call to the original number, or to a different number, based on an input, which is based on the visual interface, from a user who may have, or may not have, made the request.

Growing community of inventors

Colorado Springs, CO, United States of America

Tim D Paiement