Salesforce, Inc.

Till Christian Bergmann

Sarah Aerni

Christian Posse

Kin Fai Kan

Alex Edelstein

Michael Weil

Penny Tselikis

Jason Teller

Mehmet Ezbiderli

Vitaly Gordon

Shubha Umesh Nabar

Sara Beth Asher

James Reber Lewis

Nihar Dandekar

Chalenge Masekera

John Emery Ball

Luke Sedney

Methods, systems, apparatuses, devices, and computer program products are described. A system may identify, from an event log including log entries for a tenant of a multi-tenant database system, a pattern of log entries corresponding to main actions and satisfying a frequency threshold. The system may identify log entries associated with the pattern and corresponding to the main actions, detailed actions, or both. The system may retrieve data corresponding to a history field of a data object associated with the pattern and may determine at least a portion of a process flow for the data object according to the pattern and based on the log entries and the historical data. The process flow may include operations to perform using the data object. In some cases, the system may transmit, to a user device, an indication of the portion of the process flow for user review and implementation.

Automatic determination of alternative paths for a process flow using machine learning

Methods, systems, apparatuses, devices, and computer program products are described. An intelligent routing system may route a data object to a path in a process flow using a model, such as a machine-learned model. The system may receive a first data object and may route the first data object along a path of the process flow using a random routing procedure, for example, for model training. The routing may involve performing operations based on the path and the features of the first data object. The system may update one or more models based on an outcome of the operations. Following training, the system may insert a model into the process flow at a decision point between paths. The system may receive a second data object and may route the second data object to a path using the model and based on features of the second data object.

Intelligent routing of data objects between paths using machine learning

The system and methods of the disclosed subject matter provide an experimentation framework to allow a user to perform machine learning experiments on tenant data within a multi-tenant database system. The system may provide an experimental interface to allow modification of machine learning algorithms, machine learning parameters, and tenant data fields. The user may be prohibited from viewing any of the tenant data or may be permitted to view only a portion of the tenant data. Upon generating an experimental model using the experimental interface, the user may view results comparing the performance of the experimental model with a current production model.

Framework for multi-tenant data science experiments at-scale

A system may automatically generate a predictive machine learning model by automatically performing various processes based on an analysis of the data as well as metadata associated with the data. The system may accept a selection of data and a prediction field from the data. The system may automatically generate a set of features based on the data and may automatically remove certain features that cause inaccuracies in the model. The system may balance the data based on a representation rate of certain outcomes. The system may train and select a model based on several candidate models. The system may then perform the predictions based on the selected model and send an indication of the predictions to a user.

Automatic machine learning model generation

Growing community of inventors

San Mateo, CA, United States of America

Till Christian Bergmann