Qualcomm Incorporated

Tia Manning Cassett

Kenny Fok

Eric Chi Chung Yip

Jihyun Hwang

Sanjay K Jha

Clifton Eugene Scott

Behrooz L Abdi

Patrick Tierney

Paul M Seckendorf

Ernest Tadashi Ozaki

Jason Borthwick Kenagy

Mazen Chmaytelli

Ravinder Paul Chandhok

David J Ross

Gregory Alan Breit

Daniel Holman Agre

Jin Dai

Jing Li

Arne Croizat Joseph Mortensen

Farrukh Usmani

Mikhail A Lushin (Misha)

Mo Ip

Eric Chi Chung Qualcomm Incorp T-160D Yip

Daniel H Agre

Apparatus, methods, and programs for protecting data on a wireless device may include a wireless device having a computer platform with a processing engine operable, based upon configurable parameters, to log data access attempt on the wireless device and transmit the log to a remote device. Furthermore, the wireless device may be configured to execute locally and remotely generated control commands on the wireless device, the commands operable to modify an operation of the wireless device. The embodiment may also include an apparatus operable to receive the transmitted log, analyze the received log and transmit a control command to the wireless device. The apparatus may further generate a data access report and make the report available to an authorized user.

Apparatus and methods for protecting data on a wireless device

Apparatus, methods, computer readable media and processors operable on a wireless device may provide an anti-spam engine operable to intercept content intended for and/or generated by client applications, and filter out unwanted content. The anti-spam engine may include a configurable module having a spam filter that may determine whether content is unwanted. Based on the result of subjecting the content to the spam filter, the anti-spam engine may forward the content to the intended client application and/or a network destination, and/or may generate a spam log. The anti-spam module may be further operable to forward the spam log to another device, such as a user manager device, operable to analyze the log and generate a report which may be viewable by an operator.

Apparatus and methods for managing content exchange on a wireless device

Apparatus and methods may include a multimedia test engine operable to exercise and test multimedia application programming interfaces (APIs) of a wireless device based upon execution of a test configuration comprising a test script downloadable to the wireless device. The test engine is resident in memory on the wireless device and is operable to collect multimedia test data and, in some aspects, wireless device performance data, based upon the test configuration and forward the collected data to another device operable to analyze the collected data and generate a multimedia API test report viewable by an authorized user.

Methods and apparatus for determining aspects of multimedia performance of a wireless device

Apparatus and methods for monitoring usage patterns of a wireless device may include a usage monitoring and reporting module operable to monitor and log usage on a wireless device based on a received usage configuration. Further, based on the usage configuration, the wireless device may forward the log to another device operable to analyze the log and generate a usage pattern report viewable by an authorized user.

Method and apparatus for monitoring usage patterns of a wireless device

Apparatus, methods, processors and computer readable media for determining the wireless network access performance or capability of a wireless device. Embodiments include a wireless device having a computer platform with a processing engine operable to generate a plurality of network access performance data during processing activities on the wireless device. The wireless device further includes a network access performance module operable to collect selected ones of the plurality of network access data associated with a predetermined data processing capability of the wireless device, and based on a predetermined collection configuration. The embodiments may also include an apparatus operable to generate the predetermined collection configuration, and operable to receive the collected network access data and to generate a performance report characterizing the network access performance or capability of the wireless device.

Apparatus and methods for determining network access performance of a wireless device

Systems, methods, apparatus, processors and computer-readable media include a radiated testing module that executes a predetermined radiated performance test on a wireless device. The test dictates various performance-related parameters to measure and log at each of a plurality of predetermined positions. Further, the wireless device receives synchronization information operable to enable synchronization between the logged measurements and each of the positions. The synchronized log allows the wireless device, or another apparatus, to determine a radiated performance characteristic based on a predetermined analysis protocol. Further, the described embodiments allow for the determination of several radiated performance characteristics in a single test, using a single, unaltered wireless device.

Systems, methods and apparatus for determining a radiated performance of a wireless device

Methods and apparatus for providing monitoring of voice quality and diagnostic data related to voice quality on a wireless device. Monitoring thresholds can be implemented that allow for additional precautionary measures and/or further monitoring to occur if a threshold level of voice quality performance is experienced. The results of the voice and diagnostic monitoring can be communicated to the service provider who can then collect, analyze and generate reports to assess and determine quality-related problems experienced by the communication network.

Methods and apparatus for monitoring voice quality on a wireless communication device

Aspects describe remotely diagnosing unauthorized hardware changes on a mobile device. The changes can be identified based on hardware component identification and/or based on behavior characteristics of the device. If an unauthorized change is detected, information relating to that change can be reported to a service provider. Further, actions associated with the authorized change can be automatically implemented or implemented after confirmation to proceed with the recommended action.

Remote diagnosis of unauthorized hardware change

Apparatus and methods for managing predetermined malfunction events in a wireless device operating in a wireless communications network. Malfunction event data and operational data are recorded by the wireless device based on a selected malfunction event tracking configuration. Further, a recovery module associated with the wireless device operates to attempt to recover information leading up to and including the malfunction event. The collected information may be transmitted to a user manager in the form of a malfunction event log. The malfunction event log may be analyzed to characterize the malfunction, and is particularly useful for determining the sequence and identity of events leading to the malfunction, including a crash, freeze and reset.

Apparatus and methods for managing malfunctions on a wireless device

Apparatus and methods may include a performance module operable to monitor and generate performance statistics on a wireless device based on a received monitoring configuration. In some aspects, the wireless device may forward the performance statistics to another device upon meeting predetermined threshold parameters. The performance statistics may be utilized to generate a performance report viewable by an authorized user.

Methods and apparatus for monitoring configurable performance levels in a wireless device

Apparatus, methods, and programs that determine and manage battery performance characteristics of a wireless device. Embodiments include a wireless device having a computer platform with a processing engine operable to generate a plurality of battery performance data associated with activities on the wireless device. The wireless device further includes a battery performance module operable, based on a received battery performance configuration, to collect selected ones of the plurality of battery performance data. The embodiments may also include an apparatus operable to generate the battery performance configuration, and operable to receive the collected battery performance data and to generate a performance report characterizing the battery performance of the wireless device. Further, embodiments of the apparatus may also generate and transmit to the wireless device a new device operational configuration, based on the collected battery performance data, effective to change the battery performance of the wireless device.

Apparatus and methods for managing battery performance of a wireless device

Apparatus, methods, processors and computer readable media for determining the voice and/or data processing performance or capability of a wireless device. Embodiments include a wireless device having a computer platform with a processing engine operable to generate a plurality of performance data during voice and/or data processing activities on the wireless device. The wireless device further includes a voice/data performance module operable to collect selected ones of the plurality of performance data associated with a predetermined voice and/or data processing capability of the wireless device. The embodiments may also include an apparatus operable to receive the collected performance data and to generate a performance report characterizing a voice and/or data processing performance or capability of the wireless device.

Apparatus and methods for determining voice and/or data processing performance of a wireless device

Apparatus, methods, and programs for servicing persistent storage items on a wireless device. Embodiments include a wireless device having a computer platform with a module operable to retrieve and/or change persistent storage items on the wireless device based on a received configuration. The wireless device may further include an access module operable to either permit or deny access to persistent storage items based on information associated with the configuration. The embodiments may also include an apparatus operable to receive information relating to the activity performed with respect to the persistent storage items and to generate a corresponding report.

Apparatus and methods for service programming of a wireless device on a wireless communications network

Apparatus, methods, processors and machine readable media for verifying the integrity of firmware on a wireless device. Aspects include generating a verification scheme for testing the integrity of firmware on a wireless device and transmitting the verification scheme to the wireless device. The wireless device applies the verification scheme to the firmware and obtains a verification test result, which is forwarded for analysis. An analyzer compares the generated verification test result with a predetermined test result to obtain an integrity determination that indicates the integrity of the firmware. In some aspects, control commands to change an operational characteristic of the wireless device may be generated based on the integrity determination.

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San Diego, CA, United States of America

Tia Manning Cassett