United Parcel Service of America, Inc.

Thomas V Hoffmann

Geoff S Chalmers

Sumeet Pradeep Shroff

Todd R Brown

Michael J Donohue

Ferdinand So

Susan Ruggles

Shane Hennessy

Kenny Takano Takahashi

Julian Pulfrey

John Brelesky

Michael Kerr

Jeffrey J Horne

Larry Augsburger

Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.

Sharing location information with a recipient

The present invention provides systems and methods for processing return transactions over a network. An embodiment of the invention discloses an online return application that generates an electronic return shipping label that can be delivered to a browser of a customer that wishes to make a return. Also, disclosed is the creation and transmission of label delivery links, which provide for dynamic generation and delivery of shipping labels.

Systems and methods for initiating returns over a network

System and method for initiating returns over a network

Growing community of inventors

Atlanta, GA, United States of America

Thomas V Hoffmann