International Business Machines Corporation

Thomas Richard Sullivan

Alan Ray Smith

Dario D'Angelo

Kevin Richard Stewart

Mary Anne Morgan

Trung Q Nguyen

A user command communicating at least one log record search key is received from a user. A first set of one or more log records matching the log record search key is retrieved. Utilizing one or more fields from these log records, additional search criteria is dynamically composed. A second set of one or more log records matching the additional search criteria is retrieved from the DBMS log file wherein this second set of log records is logically related to the first set of log records and wherein the second set of log records is void of the log record search key. A log retrieval routine or tool deploying the above method is hereinafter referred to as a 'self-learning log retrieval tool'.

Task oriented log retrieval utilizing a self-learning search tool

An apparatus and method are provided for context-sensitive error event notification. The apparatus and method include a monitor to detect an error event within a computer application, an analysis module to determine characteristics of the error event, an assembler to compose a context-sensitive message comprising a context-sensitive resource relating to the event characteristics, and a transmission module to transmit the message to a set of addressees. The context-sensitive message may include error characteristics, error-specific information from reference materials, error-specific links to related information repositories, and an error-associated search. The context-sensitive message is automatically transmitted to a set of addressees that are associated with the error event. The invention provides for faster error recovery and more effective problem resolution by automatically transmitting an error notification message that is timely, informative, and includes resources associated with the error event such that people can solve the problem.

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San Jose, CA, United States of America

Thomas Richard Sullivan