Salesforce Com, Inc.

Salesforce, Inc.

Iterable, Inc.

Thomas Kim

Simon Y Wong

Jesse Yarbro Collins

Thomas J Tobin

Mark Fischer

Peter S Wisnovsky

Neelav Rana

Gregory Michael Methvin

Sean Edmund Burke

James Cummings

Tse-Wen Tom Wang

Techniques are disclosed for processing a workflow campaign. In some embodiments, a message processing service receives a first message that corresponds to a user arriving at a first node of the workflow campaign from a first message queue. The message processing service causes one or more actions associated with the first node to be performed with respect to the user. In addition, the message processing service determines that the first user should be progressed from the first node to a second node of the workflow campaign. The message processing service generates a second message that corresponds to the user arriving at the second node and determines a second message queue that is associated with the second node. The message processing service progresses the user from the first node to the second node by transmitting the second message to the second message queue.

Techniques for scaling workflow campaigns

In accordance with embodiments, there are provided mechanisms and methods for storing reports for use by tenants of a multi-tenant on-demand database service. These mechanisms and methods for storing reports for use by tenants of a multi-tenant on-demand database service may allow tenants of the multi-tenant on-demand database service to create, modify, etc. reports programmatically, as desired, and may allow the multi-tenant on-demand database service to make the reports accessible to other tenants of the multi-tenant on-demand database service.

System, method and computer program product for storing reports for use by tenants of a multi-tenant on-demand database service

In accordance with embodiments, there are provided mechanisms and methods for generating a custom report using an on-demand database service. These mechanisms and methods for generating an on-demand database service custom report can enable embodiments to generate reports that reflect a relationship between at least two different objects. The ability of embodiments to provide such additional insight into database contents may lead to more efficient and effective reporting.

On-demand database service system, method and computer program product for generating a custom report

In accordance with embodiments, there are provided mechanisms and methods for generating a custom report using outer joins in the context of an on-demand database service. These mechanisms and methods for generating an on-demand database service custom report can enable embodiments to generate reports that reflect a relationship between at least two different objects. The ability of embodiments to provide such additional insight into database contents may lead to more efficient and effective reporting.

On-demand database service system, method and computer program product for generating a custom report utilizing outer joins

Growing community of inventors

San Francisco, CA, United States of America

Thomas Kim