Other

Capital One Services, LLC

Thomas H Scott

Jude Pierre Anasta

Mary Sweeney

Fayaz Khan

Tejen Shrestha

Patrick Blinkhorn

Joseph Amburgey

Systems and methods for linking a screen capture to a user support session are disclosed. The system may receive a screen capture initiation request from a user device. The system may capture a first data object indicative of a first graphical user interface associated with the user device. The system may provide, to the user device, the first graphical user interface for a predetermined period of time. The system may track, by the one or more processors, one or more inputs from the user device that indicate the presence of one or more articles of sensitive information within the graphical user interface. The system may mask the one or more articles of sensitive information within the graphical user interface, generate a second data object indicative of the graphical user interface having the masked articles of sensitive information, and store the second data object in a data repository.

Systems and methods for linking a screen capture to a user support session

A lighting apparatus is disclosed for mounting on a surface, the lighting apparatus includes a light emitting element plus a planar body having a first side and an opposing second side, the planar body is at least partially transparent, wherein the light emitting element is disposed within the planar body with the light emitting element being positioned between the first and second sides, wherein the light emitting element is visible from the second side. Also included in the lighting apparatus is an adhesive disposed on the first side, with the adhesive being affixed to the surface, the lighting apparatus is operational to enable the surface to have visibility from the light emitting element.

Flexible lighting apparatus with adhesive for mounting to helmet outer surface

Growing community of inventors

Richmond, VA, United States of America

Thomas H Scott