Sap Ag

Thomas Dubiel

Mario Andy Mueller

Rolf Schimpfky

Heiko Braumann

Richard Pahner

Status of software product(s) may be monitored through the cloud by Extract, Transform, Load (ETL) of status information, in the form of business process status indicators from customer tenants. Examples of such status indicators can include a backlog of tasks to be fulfilled, or a number of business documents present in specific processing states, which describe aspects of the business application and allow an understanding of the overall status of the monitored application. A data extractor component of a customer tenant may extract and transform the status indicators from a plurality of business documents. A data import framework of a central monitoring system may in turn employ mapping to condense that heterogeneous data into a monitoring-specific simplified status model.

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Dresden, Germany

Thomas Dubiel