Gm Global Technolgoy Operations, Inc.

Thomas A Gault

Bruce A Groskreutz

Kevin R Krause

Daniele Nicolini

Matt C Videtich

Richard J Moll

Steven J Ross

Dana Brian Fecher

Paul H Pebbles

Laura R Chmielewski

Dennis L Zoeckler

Matthew R Mannikka

Dennis M Bodrie

Armando A Duer

The described principles provide a method and system for assisting a user of an electric vehicle in maintaining a charge state of the chargeable onboard energy storage system so as to be able to forgo the use of an auxiliary power unit to great extent. The method, also implemented by the system, comprises identifying charging locations for the vehicle, and prompting the user to charge the vehicle when the vehicle is at a charging location and a charge is need to avoid the use of the auxiliary power unit for a learned or planned journey. The charge reminder my be visible and/or audible within the vehicle and may optionally be remote from the vehicle.

Charge notification method for extended range electric vehicles

The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.

Rate center translation

The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.

Determining mobile phone number assignment

The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

Method and system for communications between a telematics call center and a telematics unit

A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.

Remote vehicle-related notification

A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.

Method and system for network denial case generation

A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.

Remote initiation of three-way calling at a telematics unit

A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

Technical virtual advisor

A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.

Growing community of inventors

Troy, MI, United States of America

Thomas A Gault