At&t Intellectual Property I, L.p.

Thiru Ilango

Monowar Hossain

Paritosh Bajpay

Chen-Yui Yang

Gregory C Sheehan

Tum J Lee

David H Lu

Chuan-Chuen Chang

Mark Hunt

Michael R Lambert

Raghvendra Savoor

Xidong Wu

Neerav Mehta

Robert J Ferro

Luis Figueroa

Devendra Chaudhary

A personalized data monitoring service is provided to users. Data from a user's devices is collected and compared to user-defined rules and to ranges. Notification messages may be sent to notify of the data. Data labels may be added to explain the data and any abnormal condition.

Personalized monitoring of data collected by the internet of things

Methods, systems, and products for personalized monitoring of data

Methods, systems, and products provide a personalized monitoring service. Data is collected and compared to user-defined rules and ranges of data. User-defined labels may be applied to the data and to the ranges. Notification messages may be sent to any recipient to notify of the data. The labels explain the data and any abnormal condition.

A method and apparatus for addressing a congestion condition in a communication network are disclosed. For example, the method receives an alert for at least one of: a trunk or a Permanent Virtual Circuit (PVC), where the trunk or the PVC is associated with a route. The method determines whether the alert is associated with a congestion condition by determining whether a trunk utilization has exceeded a first predetermined threshold for the trunk or for the at least one trunk supporting the PVC. The method then rebuilds the route if the first predetermined threshold is exceeded for the trunk or for the at least one trunk supporting said PVC.

Method and apparatus for managing packet congestion

Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments are disclosed herein. An example method for use in maintaining a communication network includes retrieving information related to an operating state of a device associated with a network disturbance; determining whether the information related to the operating state of the device is indicative of a flapping condition; when the operating state information indicates that the flapping condition is present in the network, determining a cause of the flapping condition; when the cause of the flapping condition is a physical cause, selecting a first recovery procedure; and when the cause of the flapping condition is a logical cause, selecting a second recovery procedure different from the first recovery procedure.

Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments

A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive information from a set top box that is associated with an undesired condition being experienced by a user of the set top box where the information is inputted into the set top box by the user, determine a failure condition associated with the information, perform a first diagnostic process to isolate the failure condition between a network failure and a customer premises equipment (CPE) failure, and transmit correction instructions to the set top box for presentation to the user when the failure condition is isolated to the CPE failure. Other embodiments are disclosed.

Apparatus and method for managing a network

A method can be used to detect a problem, isolate the cause of the problem to a particular device in which the cause resides, and potentially repairing the particular device. In one embodiment, the method can be fully automated using a system. In another embodiment, the method may be partly automated. In this particular embodiment, the system can perform most or all of the testing or diagnosis automatically. The system can perform the method until a point where human intervention is required. The problem, the cause, and particular device may be known at the time notification is sent to customer care, a workcenter, or another network operations center. With the information regarding the problem, cause and particular device, a technician or other personnel can be dispatched and repair the problem more quickly than if only the problem is provided and the technician needs to perform the testing and diagnosis.

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Holmdel, NJ, United States of America

Thiru Ilango