Priority Call Management, Inc.

Theresa H Ryan

Patrick John MeLampy

Robert F Penfield

Duncan S Fisher

A telecommunications database system is provided which permits an intelligent peripheral(IP) platform to have channelized database access to a plurality of databases. The IP platform can locate data in any one of the plurality of databases through a channel map that is derived from configuration data supplied by a default database and data supplied by an incoming call or request to the IP platform. Once the channel map is derived, the IP platform can select a channel to access a local or remote database based on the data supplied by the incoming call or request. This data may be a request for information, service circuit id, DNIS of the incoming call, address entered by a caller, OCN/Redirect of the call, ANI of the call, and/or progress indicators.

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Berlin, MA, United States of America

Theresa H Ryan