At&t Intellectual Property I, LP

Theodore J Roycraft

Cecilia Castillo

James M Wilson

James M Lewis

A method, system and module for automatically validating dialogs associated with a spoken dialog service. The method comprises extracting key data from a dialog call detail record associated with a spoken dialog service, transmitting the key data as a dialog to a state-based representation (such as a finite-state machine) associated with a call-flow for the spoken dialog service and determining whether the dialog associated with the key data is a valid dialog for the call-flow.

System and method for the automatic validation of dialog run time systems

A method, system and module for automatically converting a call flow into a state-based representation are disclosed. The method comprises walking a call flow and converting each page of the call flow into a rule of a higher level representation of the call flow, augmenting the higher level representation with terminal symbols representing state variable assignments and comparisons associated with decision and computation shapes in the call flow and converting the higher level representation into a state-based representation.

System and method for converting graphical call flows into finite state machines

A method and apparatus for processing unique dialogs from a dialog system to identify paths through the dialog system, each unique dialog having a corresponding identified path and generating a visual call flow representation as a function of the identified paths of the dialog system, the call flow representation including nodes and edges connected to correspond to the identified paths.

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Califon, NJ, United States of America

Theodore J Roycraft