International Business Machines Corporation

Thejaswini Ramachandra

Girish Dhanakshirur

Alwyn R Lobo

According to one aspect of the present disclosure, a method and technique for converged dialog in hybrid mobile applications is disclosed. The method includes: responsive to receiving a short message service (SMS) request from an SMS device, determining a data policy corresponding to the request; initiating an SMS communication dialog with the SMS device to collect data corresponding to the data policy; determining whether the data policy indicates a need for a dialog with a hybrid device; and responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiating a non-SMS communication dialog with a hybrid device corresponding to the collected data.

Converged dialog in hybrid mobile applications

According to one aspect of the present disclosure a system and technique for converged dialog in hybrid mobile applications is disclosed. The system includes: a processor and a hybrid communications manager executable by the processor. The hybrid communications manager is operable to: responsive to receiving a short message service (SMS) request from an SMS device, determine a data policy corresponding to the request; initiate an SMS communication dialog with the SMS device to collect data corresponding to the data policy; determine whether the data policy indicates a need for a dialog with a hybrid device; and responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiate a non-SMS communication dialog with a hybrid device corresponding to the collected data.

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Bengaluru, India

Thejaswini Ramachandra