Oracle International Corporation

Thanh Tien Vu

Mark Edward Johnson

Thanh Long Duong

Cong Duy Vu Hoang

Poorya Zaremoodi

Vishal Vishnoi

Tuyen Quang Pham

Ying Xu

Elias Luqman Jalaluddin

Manish Parekh

Yu-Heng Hong

Vladislav Blinov

Yakupitiyage Don Thanuja Samodhye Dharmasiri

Budhaditya Saha

Omid Mohamad Nezami

Shubham Pawankumar Shah

Srinivasa Phani Kumar Gadde

Adam Pocock

Duy Vu

Aashna Devang Kanuga

Shivashankar Subramanian

Katherine Silverstein

Dai Hoang Tran

Nagaraj N Bhat

Omid Mohamed Nezami

Techniques for using enhanced logit values for classifying utterances and messages input to chatbot systems in natural language processing. A method can include a chatbot system receiving an utterance generated by a user interacting with the chatbot system and inputting the utterance into a machine-learning model including a series of network layers. A final network layer of the series of network layers can include a logit function. The machine-learning model can map a first probability for a resolvable class to a first logit value using the logit function. The machine-learning model can map a second probability for a unresolvable class to an enhanced logit value. The method can also include the chatbot system classifying the utterance as the resolvable class or the unresolvable class based on the first logit value and the enhanced logit value.

Enhanced logits for natural language processing

Techniques are provided for customizing or fine-tuning a pre-trained version of a machine-learning model that includes multiple layers and is configured to process audio or textual language input. Each of the multiple layers is configured with a plurality of layer-specific pre-trained parameter values corresponding to a plurality of parameters, and each of the multiple layers is configured to implement multi-head attention. An incomplete subset of the multiple layers is identified for which corresponding layer-specific pre-trained parameter values are to be fine-tuned using a client data set. The machine-learning model is fine-tuned using the client data set to generate an updated version of the machine-learning model, where the layer-specific pre-trained parameter values configured for each layer of one of more of the multiple layers not included in the incomplete subset are frozen during the fine-tuning. Use of the updated version of the machine-learning model is facilitated.

Fine-tuning multi-head network from a single transformer layer of pre-trained language model

Techniques are disclosed herein for adaptive training data augmentation to facilitate training named entity recognition (NER) models. Adaptive augmentation techniques are disclosed herein that take into consideration the distribution of different entity types within training data. The adaptive augmentation techniques generate adaptive numbers of augmented examples (e.g., utterances) based on the distribution of entities to make sure enough numbers of examples for minority class entities are generated during augmentation of the training data.

Adaptive training data augmentation to facilitate training named entity recognition models

Techniques are provided for augmenting training data using gazetteers and perturbations to facilitate training named entity recognition models. The training data can be augmented by generating additional utterances from original utterances in the training data and combining the generated additional utterances with the original utterances to form the augmented training data. The additional utterances can be generated by replacing the named entities in the original utterances with different named entities and/or perturbed versions of the named entities in the original utterances selected from a gazetteer. Gazetteers of named entities can be generated from the training data and expanded by searching a knowledge base and/or perturbing the named entities therein. The named entity recognition model can be trained using the augmented training data.

Training data augmentation using gazetteers and perturbations to facilitate training named entity recognition models

Techniques are provided for improved training of a machine-learning model that includes multiple layers and is configured to process textual language input. The machine-learning model includes one or more blocks in which each block includes a multi-head self-attention network, a first connection for providing input to the multi-head self-attention network, and a second (residual) connection for providing the input to a normalization layer, bypassing the multi-head self-attention network. During training, the second connection is dropped out according to a dropout parameter. Additionally, or alternatively, an attention weight matrix is used for dropout by blocking diagonal entries in the attention weight matrix. As a result, the machine-learning model increasingly focuses on contextual information, which provides more accurate language processing results.

Path dropout for natural language processing

Techniques are disclosed herein for focused training of language models and end-to-end hypertuning of the framework. In one aspect, a method is provided that includes obtaining a machine learning model pre-trained for language modeling, and post-training the machine learning model for various tasks to generate a focused machine learning model. The post-training includes: (i) training the machine learning model on an unlabeled set of training data pertaining to a task that the machine learning model was pre-trained for as part of the language modeling, and the unlabeled set of training data is obtained with respect to a target domain, a target task, or a target language, and (ii) training the machine learning model on a labeled set of training data that pertains to another task that is an auxiliary task related to a downstream task to be performed using the machine learning model or output from the machine learning model.

Framework for focused training of language models and techniques for end-to-end hypertuning of the framework

Techniques for using logit values for classifying utterances and messages input to chatbot systems in natural language processing. A method can include a chatbot system receiving an utterance generated by a user interacting with the chatbot system. The chatbot system can input the utterance into a machine-learning model including a set of binary classifiers. Each binary classifier of the set of binary classifiers can be associated with a modified logit function. The method can also include the machine-learning model using the modified logit function to generate a set of distance-based logit values for the utterance. The method can also include the machine-learning model applying an enhanced activation function to the set of distance-based logit values to generate a predicted output. The method can also include the chatbot system classifying, based on the predicted output, the utterance as being associated with the particular class.

Distance-based logit value for natural language processing

In some aspects, a computing device may receive, at a data processing system, a set of utterances for training or inferencing with a named entity recognizer to assign a label to each token piece from the set of utterances. The computing device may determine a length of each utterance in the set and when the length of the utterance exceeds a pre-determined threshold of token pieces: dividing the utterance into a plurality of overlapping chunks of token pieces; assigning a label together with a confidence score for each token piece in a chunk; determining a final label and an associated confidence score for each chunk of token pieces by merging two confidence scores; determining a final annotated label for the utterance based at least on the merging the two confidence scores; and storing the final annotated label in a memory.

System and techniques for handling long text for pre-trained language models

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Herston, Australia

Thanh Tien Vu