At&t Intellectual Property I, L.p.

At+t Corp.

Lucent Technologies Inc.

Thaddeus Julius Kowalski

Mark Jeffrey Foladare

Yihsiu Chen

Shelley Betty Goldman

Samuel Glazer

Shelly B Goldman

James R Rowland

James E Goodnow, Ii

Myra L Ensor

Deborah M Bloom

Theodore Sizer

Michael J Sammon

Thomas M Smith

Richard H Janow

Daryl Pregibon

Agesino Primatic, Jr

Linda A Clark

Eric E Sumner, Jr

Jonathan Isaac Helfman

Steve Fisher

Bruce A Wallace

Michael W Balk

Charles E Harless

Carl Robert Seaquist

John J Puttress

Agesino Primatic

Garrett Gayer Hodgson

Blaise Heltai

Maria Jesus Peman

A communication system including a communication network, an entertainment device connected to the communication network, and an application server connected to the communication network. The entertainment device has a software client adapted to provide real time two-way communication between the entertainment device and a telephony device connected to the communication network. The application server is adapted to communicate with the software client and facilitate the real time two-way communication between the entertainment device and the telephony device.

Integration of home entertainment devices with a software client for telephony

A method and apparatus is presented for enabling an agent to assume the identity or persona of a called party and process calls directed to the called party. In one embodiment, methods, which enable an agent to assume the identity or persona of a called party, and process calls directed to the called party are considered a call center functions and may be implemented in a call center. A call is initiated to a called party. Initiating the call generates called party information. Using the called party information a server retrieves information associated with the called party and then forward the information associated with the called party to an agent. The call is then forwarded to the agent. As a result, the agent may use the information associated with the called party to assume the identity or persona of the called party when responding to the call.

Method and apparatus for network-intelligence-determined identity or persona

The present invention is a system and method for failing over from a current network access medium to an alternative network access medium. A customer premises equipment (CPE) box has ports for connections to a network through several network access media, such as high speed cable connections, DSL connections and dial-up connections. QoS parameters for each of the connections are monitored from a bandwidth manager remote from the CPE box. When it is determined that a fail-over would be beneficial, a message is sent from the bandwidth manager to the CPE box containing a command to fail-over and an identity of the alternate network access media.

Multiple media fail-over to alternate media

Disclosed is a method and system for employing underutilized communication channels as outbound gateways. A call from a calling terminal to a called terminal is routed to a first residential gateway at a first customer premises via a broadband data network and then routed from the first residential gateway to the called terminal via a local area network. The call is thereafter re-routed to a second residential gateway at a second customer premises via the broadband network and then routed from the second residential gateway to the called terminal via the local area network. The re-routing of the call via the second residential gateway may be in response to a determination that the first customer premises requires bandwidth (of either the broadband network or local area network) or other resources that are being used by the telephone call being routed via the first residential gateway. The call is thus re-routed via the second residential gateway in order to free up the resources needed by the first customer premises.

Method and system for employing underutilized communication channels as outbound gateways

A system and method for call control wherein a call received at a communication device may be controlled through an IP device connected to an IP network over which at least a portion of the call was routed. The IP device is connected to the IP network via a control gateway.

Third party call control of all phones

Growing community of inventors

Summit, NJ, United States of America

Thaddeus Julius Kowalski