Hitachi, Ltd.

Tetsuya Ushio

Hiroshi Yajima

Osamu Akita

Tetsushi Tomizawa

Sadamichi Mitsumori

Isoji Tabushi

Osamu Chinone

Nobuyuki Ishimoto

Yuji Ogiwara

Yoshiya Nakatani

A business monitoring system and method having a supervisory work station and a staff work station as well, having a judgment condition storage function having stored therein a condition described for selecting and extracting contents of a business process transaction, having a judgment function for extracting a transaction having contents to be processed on the basis of the condition, and having a transaction-to-mail converting function for converting the transaction to a mail form according to the judgment result before sending it as electronic mail. The system and method allow a supervisor to register his problem concerned in the judgment condition storage function in a computer language suitable for end users or delete or change the already registered problem. The transaction-to-mail converting function allows the electronic mail converted to mail form to be sent to and stored in a mail box for the supervisory work station. The supervisor can then receive a report related to business processes of concern to him in the mailbox at his convenience.

Business monitoring system and method

An enterprise information system in which personal work stations, personal data bases which are held in the work stations, a processor only for use in a division, and intradivision data and interdivision data which are held in the processor are provided. An informal communication path directly connects the work stations in an enterprise among the divisions and an intradivision formal communication path mutually connects the work station in the division to the processor to hold the intradivision data base or the interdivision data base corresponding to the division or both of them. An interdivision formal communication path mutually connects the processors to hold the interdivision data bases. The intradivision data base can only be accessed by the intradivision formal communication path of the division.

Enterprise information system having three level hierarchy of data bases

Growing community of inventors

Yokohama, Japan

Tetsuya Ushio