Ricoh Company, Ltd.

Tetsuya Miida

Naoki Umehara

Yuuta Hamada

Yoichi Kanai

Hiroshi Nishida

Eiji Shinohara

Atsushi Hanai

Hiroshi Hosoda

Tatsuto Torikai

Keisuke Kataoka

Sachiko Misumi

Yayoi Katagiri

Takehiro Nishiura

Keisuke Hilltop Nagatsuda 303 Kataoka

Sachiko Residence Denen 3A Misumi

A transmission system includes: a transmission management system and a fee management system. The transmission management system manages participation time information using a given transmission terminal. The fee management system manages participation fee information. The transmission management system includes a transmission unit that transmits the participation time information to the fee management system. The fee management system includes: a user management unit that manages user identification information and terminal identification information in a manner linked; a reception unit that receives the participation time information transmitted from the transmission management system; a participation time calculation unit that calculates a total participation time of conversation; a participation fee calculation unit that calculates a participation fee; and a participation fee summing unit that refers to the user management unit, sums up participation fees of each transmission terminal, and calculates a total participation fee for each user.

Transmission system, participation fee management method, computer program product, and maintenance system

A charge management system includes a user managing unit configured to manage pieces of user identification information for identifying users and pieces of terminal identification information for identifying transmission terminals, each piece of user identification information being associated with pieces of terminal identification information for identifying transmission terminals used by a user identified by the each piece of identification information; and a calculating unit configured to calculate a participation charge to each of the transmission terminals, bases on a total participation duration in which the each of the transmission terminals has participated in a conversation during a predetermined period, and calculate a total participation charge to each of the users by summing up the participation charges to transmission terminals specified by the pieces of terminal identification information associated with the each piece of the user identification information.

Charge management system, charge management method, program, program providing system, and maintenance system

A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.

System, method, apparatus and program for collecting and providing information

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Tokyo, Japan

Tetsuya Miida