Bank of America Corporation

Tessa R Cooke

John Barrett Hall

David T Frew

Mark David Felse

Michele N Hanshew

James Kevin Benton

Nidhi Pinjani

Dewayne A Furr

Theresa M Brennan, Jr

Lawrence E Fouts

Apparatus, methods, media and code for routing a mail item part are provided. A receiver device may electronically receive: an indication that a first mail item part of a mail item is a check; an indication that a second mail item part of a mail item is a payment coupon; and an indication that a third mail item part of a mail item is a message. A processor device may: route the first mail item part and the second mail item part to a first destination; and route the third mail item part to a second destination that corresponds to terms in the message.

Routing different parts of a mail item to different destinations

Apparatus, methods, media and code for routing a mail item are provided. A conveyor in mechanical communication with a mail item registration station may include a processor for registering a first part of the mail item. The processor may: determine that: the first part is a payment part; and a second part that corresponds to the first part is exceptional; identify a destination that corresponds to the first part; and route the first part to the destination along with an indication corresponding to the missing second part.

Routing incomplete mail items

Apparatus, methods, media and code for routing a mail item part are provided. A receiver may receive an image of the mail item part. A processor may decompose a segment of the mail item part into a string vector; quantify a first closeness between the string vector and a first library vector that corresponds to a first mail item part destination; and quantify a second closeness between the string vector and a second library vector that corresponds to a second mail item part destination; and link to the image routing information to route the mail item part to that of the first and second mail item part destinations that corresponds to the greatest of the first and second closeness. A transmitter may transmit the image to that of the first and second mail item part destinations that corresponds to the greatest of the first and second closeness.

Routing of an unknown mail item

Apparatus, methods, media and code for routing a mail item are provided. The apparatus may include a processor device; and machine readable memory. The processor device may be configured to: assign a unique destination identifier to an organizational entity; aggregate into an aggregate documents that were addressed to the entity and received by the entity; and store in the machine readable memory the unique destination identifier and a library that includes unique terms in the aggregate.

Use of organization chart to direct mail items from central receiving area to organizational entities using clusters based on a union of libraries

Apparatus, methods, media and code for routing mail items to different destinations. A driven mail conveyor may receive: a first mail item that includes a paper envelope displaying in an addressee segment an institution name and institution address information, the first mail item including a first part; and a second mail item that includes a paper envelope displaying in the addressee segment the institution name and the institution address information and no other institution address information, the second mail item including a second part. A processor may electronically route, based on a first text string vector of the first part, the first mail item to a first mail item destination in the institution; and, based on a second text string vector of the second part, the second mail item to a second mail item destination in the institution.

Routing from a mail sorting assembly similarly addressed mail items to different destinations

Apparatus for electronically notifying an individual of an incomplete transaction associated with a received correspondence item is provided. The apparatus may include a receiver for receiving a single paper correspondence item associated with a first correspondence. The apparatus may include a processor for deriving a digital image from the paper correspondence item. The processor may be configured to determine, based on the derived digital image, whether the correspondence item is a paper check. In response to the determination of the correspondence item as a paper check, the processor may be further configured to use a real-time notification channel to notify the individual of receipt of the paper check. The notification may be based, at least in part, on the identification of the individual. The processor may be further configured to use the real-time notification channel to present at least one option for identification of an account to which the check should be applied.

Granular, user-accessible paper payment processing indicators

Apparatus, methods, media and code for applying a mailing label are provided. The apparatus may include a mail receipt conveyor; a mail registration station that is configured to receive from the mail receipt conveyor a mail item that includes on an exterior surface of an envelope a printed message indicating that a customer name appearing on the mail item does not correspond to an address on the mail item; an imaging device that is configured to capture a delivery error segment of the surface; a processor device that is configured to identify an electronic mail address that corresponds to a customer name in the addressee segment of the surface; and a transmitter device that is configured to transmit to the email address an electronic form for electronically receiving a different address.

Growing community of inventors

Mooresville, NC, United States of America

Tessa R Cooke