Jasper Technologies, Inc.

Jasper Wireless, Inc.

Cisco Technology, Inc.

Terrence Poon

Scott Taft Potter

Daniel Gerard Collins

Amit Narayan Gupta

Jack McGwire

Curtis Govan

Macario Namie

Suparna Kumar

Carl Keller

Jahangir Mohammed

Rakesh Kumar

Andrew Privett

Sunil P Sheshadri

Dusko Zgonjanin

Paul Lacy

Scott Barkley

Dusko Zgonjain

Macarlo Namie

Jack Mcgwire

An embodiment of the invention describes a wireless device comprising a Subscriber Identity Module (SIM) further comprising a memory for storing program code for performing a plurality of operations, and a processor for processing the program code to execute the plurality of operations, the operations including receiving over-the-air instructions via a wireless network from a control center to create a rules set in the SIM, wherein the rules set defines an acceptable behavior of the wireless device, monitoring requests from a wireless modem of the wireless device for access files stored in the SIM, detecting an aggressive behavior of the wireless device based on the rules set, and blocking the wireless modem from generating traffic in the wireless network.

System and method for responding to aggressive behavior associated with wireless devices

A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages providing a customized activation process for establishing the subscriber account based on identified characteristics of the wireless device, and receive information related to the subscriber account from the wireless device in response to the webpages to thereby establish and activate the subscriber account.

Method for enabling a wireless device with customer-specific services

A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine ('M2M') device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity.

System and method for connecting, configuring and testing new wireless devices and applications

A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.

Core services platform for wireless voice, data and messaging network services

A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications. For example, one embodiment of wireless device for operation in a wireless network comprises a processor, a wireless module including a radio receiver and transmitter unit coupled to the processor, a graphical user interface (GUI) coupled to the processor, and a Connection Manager Module (CMM) including an Application Programming Interface (API) module, a Rules Engine Module, and a Rules Set Module, wherein the CMM manages a connection to a wireless network.

System and method for connecting, configuring and testing wireless devices and applications

Growing community of inventors

Fremont, CA, United States of America

Terrence Poon