Servicenow, Inc.

Teja Chava

Eun-Sook Watson

Betsy Cherian

Vamsi Krishna Madala

John Gerald Ferguson

Hnin Haymar

Thomas Woodley Brotherton

An example embodiment performed by a scoped software application executable on a computing device of a computational instance of a remote network management platform may involve: requesting and receiving, from an application database associated with a third-party software application, alert rules that trigger alerts when associated events occur in a managed network; receiving data representing selection of a set of the alert rules and, based on the data, requesting and receiving, from the application database, a set of past alerts that have been triggered by the set of the alert rules; using mapping data to map fields of the set of the past alerts to fields of a sample security incident record; displaying a preview region including the sample security incident record; using the mapping data to create security incident records that map to the set of the past alerts; and writing, to a security incident database, the security incident records.

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San Diego, CA, United States of America

Teja Chava