Ricoh Company, Ltd.

Tatsuto Torikai

Eiji Shinohara

Atsushi Hanai

Sachiko Misumi

Keisuke Kataoka

Kiyohisa Minowa

Haruo Hamaguchi

Shizuo Kamimura

Hiroshi Nishida

Hiroshi Hosoda

Tetsuya Miida

Yayoi Katagiri

Takehiro Nishiura

Keisuke Hilltop Nagatsuda 303 Kataoka

Sachiko Residence Denen 3A Misumi

When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

System, method, apparatus, and program for providing electronic manual

A shopping server accepts a request for estimation of arbitrary designated items given by a client terminal, and generates estimation data for the designated items in accordance with the accepted request. The shopping server stores the generated estimation data at a shopping DB system. In response to retrieval of inventory status information for the items indicated by the estimation data stored in the shopping DB system, the shopping server updates the estimation data concerned in accordance with the retrieved inventory status information. The shopping server presents the updated estimation data to other client terminal in response to a request given by the client terminal which requested the estimation.

Online merchandising system, server, estimation managing method, computer program product, and computer data signal

A user ID and a corporation ID for identifying an organization to which the user belongs are pre-registered in association, and the corporation ID of the organization to which the user belongs is specified based on a login name entered when the user logs in a shopping site by a terminal (S). Based on the specified corporation ID, a user ID of a user which is associated with the same corporation ID is specified (S). Based on the specified user ID, order placement information corresponding to the user ID is searched for (S), and an order placement condition for a predetermined period, of the organization to which the user belongs is displayed on the terminal (S).

Systems, methods, and computer readable medium for providing a site for selling a product in response to a request from a terminal

A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.

System, method, apparatus and program for collecting and providing information

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Kanagawa, Japan

Tatsuto Torikai