Bmc Software, Inc.

Tamar Shor

Vincent Joseph Kowalski

Simon Jeremy King

According to one general aspect, a method may include displaying a user interface associated with the application. The user interface may provide a selection of a business service that is implemented within an Information Technology (IT) environment by at least one server and at least one business application executing on the at least one server. The method may include requesting a service status for the business service based on the selection, and receiving a database result regarding the business service from a database server. The database result may include performance information associated with the business service. The method may include displaying the service status as a user interface element viewable within the user interface of the application. The service status may provide the performance information that has been received within the database result.

Service context

According to one general aspect, a method may include requesting, from a database and by a program executing on a mobile computing device, at least a portion of a business service context regarding a business service. The method may also include receiving, from the database, an aggregated database result regarding the business service. The aggregated database result may include the requested business service context and wherein the business service context includes information from a plurality of applications. The method may also include displaying, via the mobile computing device, at least a portion of the information included by the business service context.

Mobile service context

According to one general aspect, a method of using an application may include receiving a request, from a user, to display at least a portion of a business service context regarding a business service. The method may also include receiving, from a database, an aggregated database result regarding the business service. The aggregated database result may include the requested business service context. The business service context may include information from a plurality of other applications. The method may further include displaying a graphical user interface element that displays at least a portion of the information included by the business service context.

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Tamar Shor