Nice Ltd

Nice Systems Ltd.

Tal Haguel

Natan Katz

Reuven Kandov

Efim Kolodizner

Roni Krivoshey

Yaron Cohen

Tal Zur

Shay Levy

Anat Malin

Oren Feld

Neta Rosenfeld

Yonatan Rosen

Ori Akstein

Koren Gershoni

Dalya Bell

Shem Tov Shay Levy

Lior Intrator

Coral Schachar

Michael Putter

Oleksii Hunko

A computerized-method for detecting an active-screen in screens of different-monitors in a media-file of a recorded desktop-activity, during playback of the media-file. The computerized-method may include: (i) configuring a recording-control service to create a stream-of-metadata of the desktop-activity; (ii) configuring a screen-recording-service to: a. receive a stream of video-data of the screens used during the desktop-activity; b. collect time-metadata of desktop-events from each device associated to the different-monitors; and c. store the video-data and the collected time-metadata, in a data-storage; (iii) configuring a media-playback application to: a. retrieve the collected time-metadata and the media-file; and b. operate a zoom-in module to detect the active-screen in the screens in each time-interval and to display the detected active-screen in each time-interval in an increased size in a central section of a UI, while each screen of all other screens is displayed side-by-side in a reduced-size in an upper-section of the UI.

System and method for detecting an active-screen in a plurality of screens of different monitors in a media-file of a recorded desktop activity, during playback of the media-file

A machine learning (ML) system and methods are provided that are configured to correlate text data with corresponding image data for image sentiment analysis. The system includes a processor and a computer readable medium operably coupled thereto, the computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, to perform image processing operations which include receiving image data for an image posted on a social networking platform, determining whether there is text data, performing image data extraction operations, analyzing the text data, determining and combining a score for the image and text data, determining an image sentiment or a text sentiment, calculating weighted metrics based on the image sentiment or the text sentiment, determining historical customer data interactions of the customer, and recommending one or more actions based on the weighted metrics.

Digital image analysis of social media posts using machine learning models for sentiment identification and recommended actions

A system and method for authenticating an identity may include generating a first generic representation representing a stored audio content, generating a second generic representation representing input audio content, and, providing the first and second generic representations to a voice biometrics unit adapted to authenticate an identity based on the first and second generic representations.

System and method for voice biometrics authentication

A system and method for concealing sensitive information may include: receiving a screenshot from an application; generating an application model that identifies the application by automatically determining a respective position or location of part(s) of the screenshot; determining a part of the screenshot includes sensitive information, automatically concealing the sensitive information in the screenshot based application model to thus generate a modified screenshot, and recording the modified screenshot.

System and method for preventing sensitive information from being recorded

A system is provided to categorize voice prints during a voice authentication. The system includes a processor and a computer readable medium operably coupled thereto, to perform voice authentication operations which include receiving an enrollment of a user in the biometric authentication system, requesting a first voice print comprising a sample of a voice of the user, receiving the first voice print of the user during the enrollment, accessing a plurality of categorizations of the voice prints for the voice authentication, wherein each of the plurality of categorizations comprises a portion of the voice prints based on a plurality of similarity scores of distinct voice prints in the portion to a plurality of other voice prints, determining, using a hidden layer of a neural network, one of the plurality of categorizations for the first voice print, and encoding the first voice print with the one of the plurality of categorizations.

Biometric authentication through voice print categorization using artificial intelligence

A system is provided to predict requested playbacks of media files by users from a media storage system. The system includes a processor and a computer readable medium operably coupled thereto, to perform predictive playback operations which include accessing an AI model and a media file comprising metadata associated with generating the media file, generating a predictive score for a playback of the media file based on the AI model and the metadata, comparing the predictive score to a threshold required to transcode the media file into a playback format prior to the playback, predicting the playback based on the comparing, determining a predicted playback time of the media file based on the metadata for the media file, and transcoding the media file into the playback format prior to the predicted playback time.

Artificial intelligence model for predicting playback of media data

A method for transcoding data for playback via a HTML5 player is provided. Upon received a request for playback of data, stored data can be retrieved and can be transcoded in portions. The portions can be sent to the player, and each portion is sent to the player when transcoding is complete.

Systems and methods for fast play back of recorded data

A method includes receiving from a user a request to play a media file on a media player operating on a client terminal, where the media file is coded with a first coding format incompatible with the media player. The media file is transcoded from the first coding format to a transcoded media file in a second coding format compatible with the media player, and streaming the transcoded media file over a communication network to the media player concurrently during transcoding by transcoding a data chunk from a plurality of data chunks related to the media file respectively to a transcoded data fragment. The transcoded data fragment is sent for stream viewing on the media player while transcoding a next data chunk from said plurality of data chunks. The transcoded data fragments are written to the transcoded media file and stored in a memory.

Method and system for streaming a media file during a concurrent transcoding thereof

Responsive to concurrently recording on a plurality of recorders a telephonic interaction constructing a plurality of playlists, and according to faults identified while recording the plurality of playlists evaluating a quantitative quality score for each playlist in the plurality of playlists and presenting the playlists in a prioritized order according to the scores thereof.

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Kfar Saba, Israel

Tal Haguel